Thnx 4 assisting us in getting our GX460 ready 4 spring break.
2/9/2024
Mary Jane. VERIFIED CUSTOMER
Great staff providing a very good job!
2/9/2024
Jennifer M. VERIFIED CUSTOMER
Cordis is exceptional - amazing service with a smile.
2/8/2024
Carolyn W. VERIFIED CUSTOMER
Jeff is awesome!! Always professional and provides great feedback! He is the best! Always a great experience when I come in for service.
2/8/2024
Virgina M. VERIFIED CUSTOMER
I have repeatedly asked for my first name to be spelled correctly. It is not that difficult. Virginia is the correct spelling. Thank you.
2/8/2024
Charles J. VERIFIED CUSTOMER
Jeff was very attentive to the issues with my vehicle. He explained things every step of the way and was a good communicator He's one of the best that you have!
2/8/2024
Kevin M. VERIFIED CUSTOMER
Cassie is always thorough and fabulous!
2/8/2024
Edmund L. VERIFIED CUSTOMER
Always amazing service! Great communication! Thank you
2/8/2024
Robin M. VERIFIED CUSTOMER
Adam is awesome and the whole service experience was outstanding!
2/8/2024
Lori M. VERIFIED CUSTOMER
Very efficient; kept me informed.
2/8/2024
Jonathan H. VERIFIED CUSTOMER
Adam is very nice to work with.
2/7/2024
Trina J. VERIFIED CUSTOMER
Thank you
2/7/2024
Beth S. VERIFIED CUSTOMER
He was very responsive and easy to deal with.
2/6/2024
Dave L. VERIFIED CUSTOMER
Excellent service. Thanks
2/6/2024
Helen D. VERIFIED CUSTOMER
My first visit to service dept. Paul was helpful in orienting me .
2/6/2024
Gayle S. VERIFIED CUSTOMER
Service was prompt and complete. I am VERY satisfied! Thanks!
2/6/2024
Constance S. VERIFIED CUSTOMER
So very happy for service today and Adam & team did a great job!
2/6/2024
Maud A. VERIFIED CUSTOMER
Friendly and professional!
2/6/2024
Rujie W. VERIFIED CUSTOMER
Mr Miller treated his Lexus customers very well. He communicated the status of car repair to the customer in a timely manner and with candor. He is honest and straightforward about costs for parts and labor. His professionalism as manager of the service department and his expertise as a mechanic put the customer at ease and free from worries. Furthermore he is also familiar with procedures involving car insurance and car rental business. A people person
2/6/2024
Debbie H. VERIFIED CUSTOMER
The service I required on my vehicle was great BUT Per my call with Ian on my way home from picking up my vehicle from service, I was very disappointed to find that my vehicle while in your care, the passenger windshield wiper does not work at all and was buried under the lip of the hood. The wipers worked perfectly fine on my way to drop the vehicle off as it was raining when I brought it in. I brought your loaner vehicle back with a full tank of gas and undamaged. I did not get the same in return.
When you bring your vehicle to a Lexus dealership for repair, you expect it to leave as you dropped it off with the requested repairs complete. Not leave with something broken that was in working order prior. I hope the dealership makes this right.