Nice, professional, and explained everything to my understanding
3/21/2024
James V. VERIFIED CUSTOMER
Service was completed timely.
3/20/2024
Deena B. VERIFIED CUSTOMER
Very efficient and friendly experience! I’ll
3/20/2024
Patrick C. VERIFIED CUSTOMER
Jeffrey was great! He was very thorough. He was also very professional and personable. We felt he wanted every customer to receive great service.
He did a great job!
3/20/2024
Neil B. VERIFIED CUSTOMER
Great job, Cordis!!
Thank you.
3/20/2024
Viktoriia S. VERIFIED CUSTOMER
Everything went smooth and easy. Just left my car and was waiting in the rest area while it was taking care off. Worker explained what has been done and scheduled an appointment for the next time. I'm happy with the service received!
3/20/2024
Gabriel R. VERIFIED CUSTOMER
Jeff was awesome! Your location really does have the best service and staff. Thank you!
3/20/2024
Brian D. VERIFIED CUSTOMER
Fantastic service and communication
3/20/2024
Andrea M. VERIFIED CUSTOMER
Excellent service!
3/19/2024
Robert G. VERIFIED CUSTOMER
Jeff is absolutely fantastic! Dan, Thank you again for all your help.
3/19/2024
Bradley G. VERIFIED CUSTOMER
Metro Lexus always provides excellent service and work.
3/19/2024
Melissa S. VERIFIED CUSTOMER
Paul was friendly and helpful explaining everything to me. He was able to get my car out in a timely manner too. Very much appreciated.
3/19/2024
Joseph G. VERIFIED CUSTOMER
Paul did a great job!! Paul and Cordis need a raise and a promotion!! Thank yall!! I love my Lexus!!
3/19/2024
Brian D. VERIFIED CUSTOMER
Adam is great to work with! Always appreciate when he’s the one I’m scheduled with
3/19/2024
Michael W. VERIFIED CUSTOMER
Very pleased. Felt that I was given an HONEST assessment and choices of service. I’ve always felt that way with your service dept and it is much appreciated.
3/19/2024
Hercules H. VERIFIED CUSTOMER
Great Service!
3/19/2024
Douglas A. VERIFIED CUSTOMER
Cordes and the entire service department work extremely hard to satisfy there customers.My experiences with Metro Lexus has been truly exceptiont thank you Cortis and if you could thank the service technician for a job well done.His Profesional inspection sent via text takes any doubts that a customer may have pertaining to repairs needed.
Thanks Again,
Doug Aring
3/18/2024
Ann S. VERIFIED CUSTOMER
Excellent service as always
3/18/2024
Dorcas F. VERIFIED CUSTOMER
Ian asked me at check-in about weather with me answering that I live more than an hour away. As we talked about the weather, he mentioned that it might be possible to get it done in 2 hours. I replied that if it was only 2 hour that I would wait & not take a loner and have to return it he next day. It was done!! Saved me an extra drive to Cleveland tomorrow, which forecast states that weather is to be the same cold & possible snow like today! I am so pleased that my car was done & that I don’t have to drive in possibly bad weather tomorrow! What great customer first service! My thanks!