Service as usual was great. Never a problem. Very professional. This was the first time (my 3rd Lexus) I felt the cost was pretty high.
3/11/2024
Patricia J. VERIFIED CUSTOMER
Efficient. Courteous.
3/11/2024
Tracy M. VERIFIED CUSTOMER
Always enjoy having Cordis helping me out. He is the best.
3/10/2024
Derek P. VERIFIED CUSTOMER
Jeff was extremely professional and helpful in so many aspects
3/10/2024
Kevin B. VERIFIED CUSTOMER
I'm completely satisfied with the Lexus Team. ????.
3/9/2024
Lori K. VERIFIED CUSTOMER
Jeff did an excellent job keeping me updated on the progress of my car. I enjoyed working with him!
3/9/2024
Celeste S. VERIFIED CUSTOMER
Jeffrey did a nice job, as always. I was especially impressed by the greeters when I drove into the garage. They were warm, friendly and courteous. Wonderful addition to the service experience! Thank you!
3/8/2024
Katherine G. VERIFIED CUSTOMER
Jeff’s communication was exceptional. Thank you.
3/8/2024
Laurence N. VERIFIED CUSTOMER
The service department is the best!
3/8/2024
Penny S. VERIFIED CUSTOMER
Service is always very professional and well done.
3/8/2024
Paulette F. VERIFIED CUSTOMER
Thank you ever so much to Cordis for being timely and responsive to the questions that I had. I had chosen to use your valet service instead of bringing the vehicle out to you, so it was important to me that I’d be able to be in contact with the service department. Cordis was wonderful!!
3/8/2024
Lashon C. VERIFIED CUSTOMER
The entire team and Cassie was attentive, and the individual who checked me in for the loaner car was very gracious. I went to get a cup of coffee and when I came back, he had already put my work bag in the car. When I returned the individual guiding me into the bay was super helpful and attentive. I truly felt like i was extremely special. This service I received will allow me to tell others how well I was treated and to come and buy a car at this dealership. My salesperson Tori sent an email prior to me arriving for my appointment, which I thought was a nice touch. This is my 3rd RX 350 & the service has improved over time very well. Thank you for an exceptional customer experience.
3/8/2024
Kevin H. VERIFIED CUSTOMER
Very good at keeping me up to date. Outlined options well. Customer Service focused.
3/8/2024
Darlene E. VERIFIED CUSTOMER
Excellent experience!
3/8/2024
Jill R. VERIFIED CUSTOMER
It was quick and fast and very well done. I loved the whole experience it was worth just waiting there for my vehicle. Thank you for all of your help
3/8/2024
Pamela R. VERIFIED CUSTOMER
Awesome, helpful, Everyone is the epitome of customer service. Thanks so much!Paul, my 1st experience with, was beyond professional! Jeff, who I have the pleasure of working with too, is extremely knowledgeable and professional! I have NEVER had a bad experience, ever! Lexus/dream car, for LIfe!
3/7/2024
Anupam J. VERIFIED CUSTOMER
Adam was wonderful. Very prompt, sensitive to my questions and kept me abreast with how the service was coming along. Always a pleasure at metro Lexus.
3/7/2024
Cynthia S. VERIFIED CUSTOMER
Thanks. He was friendly and helpful
3/7/2024
Frank L. VERIFIED CUSTOMER
After waiting one year, I finally received my second key fob for the car. The key fob was missing the manual key insert.