Jeffrey Miller is great, very understandable and helpful
3/4/2024
Cathy R. VERIFIED CUSTOMER
Paul Cooper was such a pleasant guy!
3/3/2024
Carrie H. VERIFIED CUSTOMER
Good communication great service
3/3/2024
Sheen C. VERIFIED CUSTOMER
Non cordial service agent
3/3/2024
Robert S. VERIFIED CUSTOMER
Everybody has treated me great. Hopefully my on going issue is fixed.
3/3/2024
Kevin H. VERIFIED CUSTOMER
Quick, efficient with my time. Gave honest feedback. Good Customer Service.
3/3/2024
Samantha M. VERIFIED CUSTOMER
Cassie was friendly, responsive, and knowledgeable. I loved working with her!
3/3/2024
Carol B. VERIFIED CUSTOMER
Paul is great!!
3/3/2024
Lee-Ann Spacek. VERIFIED CUSTOMER
Thank you
3/2/2024
Carol W. VERIFIED CUSTOMER
I had limited time for my appointment and they worked to get me in and out in a very timely manner. I was so grateful.
3/2/2024
Elizabeth B. VERIFIED CUSTOMER
Excellent service as always
3/2/2024
Helen B. VERIFIED CUSTOMER
When I arrived to pick up my car Paul was with a customer. I waited close to 10 minutes without being acknowledged by him so l interject it while he was with another customer and asked him if someone else could help me since he never acknowledged my presence.
Another representative checked me out, and I was on my way. This is the first time this has happened so I was really surprised.
3/2/2024
Lisa K. VERIFIED CUSTOMER
Ian was very helpful and thorough. I also really like the video showing the underside of the car and going over the inspection points.
I do hope that I hear back early next week regarding the bubbling on the chrome trim at the trunk. That just should not be happening on a car of this age. I do hope that Lexus will stand behind its product. Cordis Bunch is looking into that for me.
3/2/2024
Karene M. VERIFIED CUSTOMER
Excellent
3/2/2024
Allexa G. VERIFIED CUSTOMER
Thank you again Metro Lexus for servicing my daughter’s Lexus! It’s one thing a father has to worry about is his daughter SUV is running great and safe !! Again thank you for your service!!!
3/2/2024
Jeffrey M. VERIFIED CUSTOMER
Feel like I was taken advantage of and would have been buying a new car if I knew going into this what I was going to end up with. Won’t get my business again.
3/1/2024
Gary Y. VERIFIED CUSTOMER
The individual that I interacted with when I returned my loaner was very unprofessional. Please contact me ****-****-xxxx Gary Y
3/1/2024
Beverly F. VERIFIED CUSTOMER
Everyone I encountered were very professional and courteous
3/1/2024
Jacqueline L. VERIFIED CUSTOMER
Best service all service! Courteous, respectful and kind staff! Top-notch!
3/1/2024
Amr A. VERIFIED CUSTOMER
Very satisfied with my experience with Jeff & Metro Lexus. This was my first ever dealing with a Lexus dealership and I think this will play a great role in me staying a Lexus customer for a long time - Thank You!