Your diagnosis cost was more than the repair…and the service tech did not refill the refrigerant as was on the bill…and the service plugs were not put back on
5/24/2024
Suasan G. VERIFIED CUSTOMER
Everything went well. Thank you
5/24/2024
Felicia B. VERIFIED CUSTOMER
I love your service department. The staff is very professional and the team provides excellent quality service. That is what keeps me coming back. The cars speak for themselves!
5/24/2024
Andry S. VERIFIED CUSTOMER
Outstanding service by Jeff as usual. There is no one else I trust my vehicles with. I’ll go any distance to be able to get his input and care. I don’t know if you’re aware of the quality professional you have in your staff. He has serviced all my Benz at a previous dealership and he is the only reason I bought this Lexus. Make sure he is properly recognized. Thx, Andry
5/23/2024
Constance R. VERIFIED CUSTOMER
Ok. Thank you!
My service was very good including the same day return vehicle service. The customer service was very good with great communication leading up to my service through the service today. I love Lexus vehicles. This is my third Lexus. I am completely satisfied. Again, thank you!
5/23/2024
Jody M. VERIFIED CUSTOMER
Service was excellent!
5/23/2024
Christine B. VERIFIED CUSTOMER
Service is impeccable! Adam’s expertise & kindness is truly appreciated!!
5/23/2024
Michelle P. VERIFIED CUSTOMER
Adam is excellent. He responds quickly. He gives great advice regarding Servicing needs. I enjoyed working with him.
5/23/2024
Traci I. VERIFIED CUSTOMER
Thank you for all the help! I appreciate it.
5/23/2024
Andrew D. VERIFIED CUSTOMER
Great rep.
5/23/2024
Eileen A. VERIFIED CUSTOMER
There isn’t anyone I would trust my car to except Jeff Miller. He is so knowledgable and has my complete trust.
Thank you, Jeff
5/23/2024
Jean W. VERIFIED CUSTOMER
Paul and Michael were both excellent. No issues whatsoever. Very easy and fast vehicle drop off and pick up.
5/23/2024
Azeem M. VERIFIED CUSTOMER
I left my garage opener in the loaner can I get that back
5/22/2024
Dwight C. VERIFIED CUSTOMER
Took 3+ hours to complete the work. However, Adam was very courteous and customer-sensitive. Thanks, Dwight C
5/22/2024
Sam W. VERIFIED CUSTOMER
Cassie is a great advisor
5/21/2024
Donald H. VERIFIED CUSTOMER
Metro Lexus has always been a 5 star establishment. Very pleased with Jeff Miller and Fredi (my technician). Jeff always takes time to explain the service visit, also, any future visits to help prepare you for what to look for. Fredi, state of the art service technician, outstanding individual. I would love to be a part of this team, very dedicated to each and every customer. Please allow me to work for Metro Lexus, this would be an opportunity of a lifetime.
5/21/2024
Mozelle J. VERIFIED CUSTOMER
Cassie was rude and did not allow me to ask questions.
5/21/2024
Abram D. VERIFIED CUSTOMER
Everything went well
5/21/2024
Laurence N. VERIFIED CUSTOMER
It's a pleasure working with Ian, Cortis, and Paul. They provided me with a loaner and filled through until .y issues were resolved.