Jeff always goes above and beyond each time I come in for service for both of my Lexus's.
5/20/2024
Kimberly K. VERIFIED CUSTOMER
Very helpful. Understand my current situation and helped explain the process and do what was needed to help my car run well and gave me timelines of what I could hold off on. Also explained use of sun it to help meet my needs
5/20/2024
Michael S. VERIFIED CUSTOMER
Jeffery provided exceptional service and his follow up throughout the service process was worthy of 5 star treatment. This is why my wife and I have been buying the Lexus brand for over 20 years. Thank you.
5/19/2024
Bill K. VERIFIED CUSTOMER
I was satisfied with the service so accepted but your repair bills are over the top expensive
5/19/2024
Nichole C. VERIFIED CUSTOMER
Thank you for always delivering great service
5/19/2024
Jean-Patrick L. VERIFIED CUSTOMER
Great service experience!!
5/18/2024
An H. VERIFIED CUSTOMER
Jeffery Miller was absolutely pleasant to work with. Very professional and thorough. He is very knowledgeable provided great customer service.
5/18/2024
Nancy V. VERIFIED CUSTOMER
Ian was great!
5/18/2024
Irene C. VERIFIED CUSTOMER
Great service. I really like the video regarding the inspection. Ian explained everything and got me on my way.
5/18/2024
Greg M. VERIFIED CUSTOMER
Not very supportive and customer oriented.
5/17/2024
Allen S. VERIFIED CUSTOMER
Jeffrey is very knowledgeable and explained things well.
5/17/2024
Alfredo A. VERIFIED CUSTOMER
Quite satisfactory experience
5/17/2024
Richard M. VERIFIED CUSTOMER
Great customer service today. Jeff was great! Tyric from IT was amazing!
5/17/2024
Roger R. VERIFIED CUSTOMER
Very good service.
5/17/2024
Holly T. VERIFIED CUSTOMER
Thanks Paul for a smooth and quick visit. Professional as always at Metro .
5/17/2024
Joyce H. VERIFIED CUSTOMER
I was giving vague verbal instructions how to maintain the vehicle rims after repair. I have place several telephone calls and left messages, disconnected on during 12 pm on May 16th with long Wait times and no greeting. I've held Lexus in very very high standards. Something is lacking here.
5/17/2024
Jing L. VERIFIED CUSTOMER
Great job!!! We appreciate and will be back!!! Many Thanks!!!
5/17/2024
Jung J. VERIFIED CUSTOMER
Paul has been great. He was professional and courteous. I just wish the technician could find the solution as to why two tires consistently leaking air. But they were unable to. But overall, everything was great.
5/16/2024
Patricia M. VERIFIED CUSTOMER
Staff was very friendly, however , service that was requested and was told was done, was not.
5/16/2024
William L. VERIFIED CUSTOMER
Jeff was very friendly and professional. Extremely knowledgeable of my vehicle.