Wait time was extremely long, only for battery replacement and brake work. Other than that, service received was satisfactory.
6/4/2024
Richmond R. VERIFIED CUSTOMER
Alway great folk thaat take care of your transportion needs
6/4/2024
Gerald S. VERIFIED CUSTOMER
Adam was terrific! Great service person!!
6/4/2024
Gary Y. VERIFIED CUSTOMER
Very professional and helpful with understanding my service results.
6/4/2024
Ronald M. VERIFIED CUSTOMER
None at this time
6/4/2024
Dorothy S. VERIFIED CUSTOMER
I have always been able to talk to Cordis and ask him to check anything I was hearing or experiencing with my Lexus! He always listens and will tell me what issues need to be addressed and solved. He has always treated me with kindness and respect!
6/4/2024
Dale R. VERIFIED CUSTOMER
The car was returned but not washed, Adam asked me if I wanted it washed and I said yes.
6/3/2024
Richard V. VERIFIED CUSTOMER
A little confusing process. Will get myself trained and it will improve.
6/3/2024
James M. VERIFIED CUSTOMER
I appreciate the effort in getting me an answer on what an indicator light in the overhead light/SOS cluster was for. Paul didn’t have an immediate answer but he continued to research it after I left and texted me with the answer by the time I got home! Truly fantastic customer service!
6/3/2024
Jana F. VERIFIED CUSTOMER
Great service!
6/3/2024
Janice M. VERIFIED CUSTOMER
I love Lexus and you are so good to me!
I am not an SUV PERSON AND YOU ALWAYS HAVE AN ES 350!
I love you all to pieces!
Jan
6/3/2024
Nicole C. VERIFIED CUSTOMER
Great explanation and care with the information on my car. Thank you!
6/3/2024
Jeanette J. VERIFIED CUSTOMER
Jeffrey did an exceptional job, explaining ö every detail
.ry detail of what was being evaluated on my vehicle i was very much satified with his customer care!
6/3/2024
John G. VERIFIED CUSTOMER
N/a
6/2/2024
Jonas W. VERIFIED CUSTOMER
Very thorough and attentive.
6/2/2024
Arman T. VERIFIED CUSTOMER
He is highly knowledgeable, extremely helpful, and provided excellent quality service
6/1/2024
Joseph B. VERIFIED CUSTOMER
Jeff is a fine Lexus rep
6/1/2024
Derek P. VERIFIED CUSTOMER
Jeff was an absolute professional when it came to anticipating my needs and any concerns I may have
6/1/2024
Colin H. VERIFIED CUSTOMER
Metro Lexus Service, Paul Cooper, and the rest of the staff were incredibly efficient and kept me up to date on the service of my Lexus!