This is my second visit to metro, this dealership has their act together. Professional, polite, prompt, it will keep me coming back. I love the video sent to me of my brake and tire condition. The process of service has been perfected. Keep up the good work!
8/18/2024
Helen B. VERIFIED CUSTOMER
Jeff stayed in touch with me the entire time. My vehicle was being serviced although he was out one day. I still received communication about my vehicle. I’m very satisfied with the service I have received.
8/18/2024
Donald H. VERIFIED CUSTOMER
Jeffrey was very professional and attended
to all my needs!
8/17/2024
Gideon T. VERIFIED CUSTOMER
My car is not fixed
8/17/2024
Milica C. VERIFIED CUSTOMER
Paul was very professional and courteous. He explained the process and was prompt in getting back to me with any questions that I asked.
8/17/2024
Michael M. VERIFIED CUSTOMER
We’re very pleased with the care given to our vehicle. The allotted time for the service done was also appropriate. We were kept up to date with how the service was progressing.
8/17/2024
Nancy W. VERIFIED CUSTOMER
Always feels like home there. Thank you for everything!
8/17/2024
Brian D. VERIFIED CUSTOMER
Adam did a great job serving me today
8/16/2024
Jonathan P. VERIFIED CUSTOMER
Jeffrey was very pleasant and thorough in his explanation of what service I was receiving and what suggested service I may consider. Very happy with my initial interaction with the Metro Lexus Service Department. First class operation.
8/16/2024
Mike C. VERIFIED CUSTOMER
Jeff did an excellent job and demonstrated great customer service.
8/16/2024
Terence W. VERIFIED CUSTOMER
Wasn't his fault. My problem couldn't be addressed. The resolution to the problem was unsatisfactory however it is a dealership/Lexus issue and not that of your representatives.
8/16/2024
Vicky L. VERIFIED CUSTOMER
Jeffery went above and beyond helping me resolve the problem, he was very professional, and explanatory. 5 star !!!!!
8/16/2024
John B. VERIFIED CUSTOMER
Adam is very customer focused and attentive - well done Adam!
8/16/2024
Stephen F. VERIFIED CUSTOMER
Really nice experience. Jeff went out of his way to ensure that the required work could be completed in time for my next long drive in my 2015 Lexus GS350 F which Metro servicing is keeping in perfect running order. Thank you!
8/16/2024
Priscilla P. VERIFIED CUSTOMER
You guys, are so professional, I can't thank you enough!
8/16/2024
Charles W. VERIFIED CUSTOMER
Excellent service
8/16/2024
Joanne A. VERIFIED CUSTOMER
Jeff was very professional and very honest appraisal of all steps involved in correcting problems!
He was very gracious about calling me with updates !
I was very appreciative of all info regarding the Lexus!
It was very expensive for me but felt as if I made the proper decision with Jeff’s guidance and expertise!
Will definitely keep up with maintenance with Lexus so as to avert further repairs!
Thank you for the valet service and the loaner car!!!!
Sincerely,
Jo Anne Ata
8/16/2024
Aaron D. VERIFIED CUSTOMER
Everyone at metro Lexus has been top notch. I’ve been using your service for 15 years with 2 cars. Ii have worked with paul and cortis on most occasions and always value their knowledge and opinions. They are also very friendly. It’s nice to see someone who makes loving their job easy and doesn’t have to work hard to show it. Thank you all for everything.
8/16/2024
Larry T. VERIFIED CUSTOMER
I enjoyed working with Adam. Adam is very personable, knowledgeable and very good at taking care of details. You are lucky to have him as an employee.