Paul Cooper provided excellent service during my recent service. He was very efficient, knowledgeable and pleasant. He explained everything well. I will be happy to return for future maintenance and repairs. Great dealership!
1/17/2025
Ira W. VERIFIED CUSTOMER
Ian was great. When I set the appt. I was told that it included a wash, cleaning the interior and filling the tank so "bring it in close to E." The car wasn't washed, cleaned or filled up.
1/17/2025
Not-Provided P. VERIFIED CUSTOMER
Adam gave great customer service from beginning to end.
1/17/2025
Kristen R. VERIFIED CUSTOMER
With the snow storm coming in, you allowed me to drop off the evening before my appt and it was greatly appreciated. You never disappoint when I have used service department.
1/17/2025
Trisha T. VERIFIED CUSTOMER
Adam was great and got my car fixed quickly
1/17/2025
George S. VERIFIED CUSTOMER
Adam was very good to work with. Professional and very friendly.
1/17/2025
Kelley C. VERIFIED CUSTOMER
Great communication and service. Thank you all!
1/17/2025
Lawrence M. VERIFIED CUSTOMER
Great Service!!!
1/17/2025
Columbia N. VERIFIED CUSTOMER
Never checked the wiper blades while in for check up. Now I’m required to bring the car back. I paid a premium to have the car serviced. Not a happy customer
1/17/2025
Johnny R. VERIFIED CUSTOMER
Always Great service ????
1/17/2025
Marsha C. VERIFIED CUSTOMER
excellent service! Very good manager and very nice people.
1/16/2025
Scott B. VERIFIED CUSTOMER
Paul Cooper was very professional, helpful and informative. The service performed was good and the vehicle is performing well.
The disappointment is in regards to the cost of the spark plug change which was over $800. I was shocked. Your hourly labor rate must be exorbitant.
Changing brake fluid was also very expensive - most of it being labor.
I want to continue to have the vehicle serviced at Lexus but the maintenance expenses may prohibit that in the future.
1/16/2025
Thomas B. VERIFIED CUSTOMER
All was good.
1/16/2025
Maureen M. VERIFIED CUSTOMER
Excellent service as always
1/16/2025
Tiffany S. VERIFIED CUSTOMER
Great service and communication.
1/16/2025
Barbara C. VERIFIED CUSTOMER
Friendly and quick service!
1/16/2025
Eugene M. VERIFIED CUSTOMER
Everything went quick. All staff were courteous and friendly.
1/16/2025
Nadya R. VERIFIED CUSTOMER
Thank you very much for all the great work and treating me with respect and concerns about my vehicle. I'm very happy!
1/16/2025
Henry W. VERIFIED CUSTOMER
The staff is professional. Their attention to detail is very much appreciated