Josh was awesome. He was very patient with me and explained everything extremely well. He deserves a gold star from me.The whole service team was great . Thank you to all of you.
2/14/2026
Julie R. VERIFIED CUSTOMER
We were very satisfied with the service today. Pryce is a very professional service advisor.
2/14/2026
Edward J. VERIFIED CUSTOMER
No comments
2/13/2026
Raymond F. VERIFIED CUSTOMER
Josh was courteous, professional, and timely in his service.
2/13/2026
Not Provided. VERIFIED CUSTOMER
Found later model at good price I have price alert. The staff was very helpful they went out of their way to help me. I just found a vehicle that had everything I wanted.
2/13/2026
Julie L. VERIFIED CUSTOMER
none
2/12/2026
Catherine S. VERIFIED CUSTOMER
He was very knowledgeable and helpful.
2/11/2026
Michelle K. VERIFIED CUSTOMER
Wonderful experience!
2/11/2026
Staci N. VERIFIED CUSTOMER
The staff at Lexus-Akron make me feel a part of a great community. I trust them and I feel at peace when my Lexus is in their care
2/11/2026
Cindy L. VERIFIED CUSTOMER
Pryce was very nice and professional
2/10/2026
Joseph D. VERIFIED CUSTOMER
Always top notch
2/10/2026
Kathryn A. VERIFIED CUSTOMER
Thank you for the great & professional service.
2/10/2026
Michael I. VERIFIED CUSTOMER
Thank you
2/10/2026
Paula T. VERIFIED CUSTOMER
Nik provided stellar service! Lexus seems to understand how to treat their customers and make them feel good about their service experience.
Another Good Job Lexus!
Thank you!
2/8/2026
Randy H. VERIFIED CUSTOMER
Josh was top notch in customer service! Even though I own a Ford you would have thought I bought a Lexus from here. I received text message updates as well as a text letting me know of what else they recommend for my vehicle to be more ready for the road. I never going back to a Ford Dealer for service! Matter of fact they will earn my business when I’m ready to trade in and make a move on a Lexus!! Thank you Lexus of Akron!
2/6/2026
Marian D. VERIFIED CUSTOMER
Excellent
2/6/2026
Joseph N. VERIFIED CUSTOMER
Thank you Nik and to the entire service team. You provided professional, prompt service and kept me well informed through the entire Lexus Certified Pre Owned Inspection process.
2/5/2026
Anita P. VERIFIED CUSTOMER
Excellent customer service and care as always. From the moment you pull in to the moment you leave. An outstanding dealership made up by tremendous employees.
2/5/2026
Cindy K. VERIFIED CUSTOMER
Josh was extremely pleasant, thorough and very accommodating
2/4/2026
Sharon J. VERIFIED CUSTOMER
This is probably gonna come through twice because the first time it didn’t go through, but my husband was impressed that the car was filled with gas when the service was done