Everyone was in friendly and answered all my questions. I even love how a video is sent to show different parts of the vehicle and gauging. Great experience.
5/19/2026
Palak P. VERIFIED CUSTOMER
Ashley Grier was the best in helping my find my new car! She listened to what I wanted and was prompt in sending me the available options!
5/16/2026
Kimberly M. VERIFIED CUSTOMER
I have never had my car detailed before so I wasn’t sure what exactly to expect but overall it was nine out of 10. I would have thought the door jams on the inside would have been cleaned or wiped down at least but perhaps that’s only included for the exterior. Everything looked **** and span and the car smelled brand new again which I loved. There was really only one spot in the very back that still had a little dust on it that was missed. It was the tops of where the cargo cover pulls across, but it was just a small area on both sides. Other than that, I was very satisfied and would love to have the exterior detailed next time. Thank you.
5/15/2026
Tracy T. VERIFIED CUSTOMER
Pleasure doing business with the whole staff, very friendly and accommodating. Thank you!
5/15/2026
Knellinger -Company-. VERIFIED CUSTOMER
Just one little problem…you sent me the vehicle inspection report for a Lexus belonging to Kyle Langerman. Lol
I’d really like the correct inspection report for my car. TY
5/14/2026
Dawn D. VERIFIED CUSTOMER
Great service and communication! I wouldn't go anywhere else!
5/14/2026
Kimberly Z. VERIFIED CUSTOMER
The service team went out of their way to work with me on a wheel repair/replacement and new tires, matching my Gooyear Employee Discount.
5/14/2026
Gar C. VERIFIED CUSTOMER
$81 dollar charge to install new battery!!!
5/14/2026
Gayle G. VERIFIED CUSTOMER
Nik was very helpful and thorough.
5/13/2026
Alvena E. VERIFIED CUSTOMER
The wait was long. I was dissatisfied that a loaner was not available. I’ve always gotten a loaner in the past.
5/13/2026
Amy D. VERIFIED CUSTOMER
Josh was excellent and kept me aware of my car repair progress.
5/13/2026
John P. VERIFIED CUSTOMER
Josh is terrific
5/11/2026
John A. VERIFIED CUSTOMER
I had great service. It was easy in, service and then easy out!
5/10/2026
Jamie E. VERIFIED CUSTOMER
Everyone one was kind and friendly!
5/10/2026
James C. VERIFIED CUSTOMER
I always ask for Nik!! He’s great. I trust his opinions and recommendations. We have been a Lexus family for a number of years. It’s a well built car and with the service we virtually have no problems. Yes, it’s probably a little more expensive but we feel that it’s worth it!! 5 star.
5/8/2026
Monica K. VERIFIED CUSTOMER
I just absolutely love Nik (& Kari too.!) Nik is so polite & straight forward, I have never experienced any negative treatment (from any of the staff actually). Always so cordial & helpful.!! Nik is great.! Listens to my concerns & questions... & quick to find answers & solutions.! ????
5/8/2026
Ronald B. VERIFIED CUSTOMER
Kimberly was awesome. She did a great job helping us and taking care of our car. Thanks to all!!!
5/8/2026
Marie F. VERIFIED CUSTOMER
Thank you for the superior service on my Lexus today.
5/7/2026
Catherine V. VERIFIED CUSTOMER
Very efficient. Pleasant to work with. Video and text explanations were much appreciated.