Great service visit…service rep Josh was super??????????????????
11/19/2024
Amber B. VERIFIED CUSTOMER
My tire pressure monitor is now not working. The car still rides rough although the noise is gone.
11/19/2024
Dave B. VERIFIED CUSTOMER
Very professional!
11/17/2024
Brian C. VERIFIED CUSTOMER
Nikolas is always very personable
11/17/2024
Guohong H. VERIFIED CUSTOMER
Nothing was explained to us. We were only asked to sign. We would appreciate it if 2-3 sentences of explanations were offered. Thanks.
11/16/2024
Darlyn M. VERIFIED CUSTOMER
Professionals kind and thorough
11/16/2024
Pamela W. VERIFIED CUSTOMER
He did everything he said he was going to do!
11/16/2024
Elliott G. VERIFIED CUSTOMER
While the service itself was good, the workmanship was not. Each of my winter tires had a different psi reading. This was the first time in 6 years this has happened.
11/16/2024
Katherine G. VERIFIED CUSTOMER
Josh is a great asset. Wonderful service.
11/16/2024
Susan W. VERIFIED CUSTOMER
This is a bra d new car! Why on earth would we want a trade in appraisals? Perhaps you should have more than one survey.
11/16/2024
Tara M. VERIFIED CUSTOMER
Thank you Josh and Lexus colleagues
So great to see people working well together serving customers… even when we didn’t make an appointment!!
11/16/2024
Lisa T. VERIFIED CUSTOMER
It was turning out to be a very bad day for me. Then, I encountered Nick. Nick made my day and the kindness he delivered made such an immense difference. The quality of the service at Akron Canton Lexus is beyond exceptional. Kari in sales and Nik in service are special people that make the underspoken difference for customers like me. Thank you.
11/16/2024
Shelby M. VERIFIED CUSTOMER
Very satisfied
11/15/2024
Norman W. VERIFIED CUSTOMER
very good service experience. much better than what i’ve experienced at metro lexus. attentive, friendly and focused. i’m looking forward to my next visit.
i noticed that the technician cracked the bezel on the control screen perhaps while working on the software update.
thanks again for your help and recommendations.
11/14/2024
Ken M. VERIFIED CUSTOMER
The Lexus team always professional they are very efficient and very pleasant to work with
11/14/2024
Robert W. VERIFIED CUSTOMER
It was a pleasure and positive experience dealing with Josh.
11/14/2024
Donald D. VERIFIED CUSTOMER
Kept me updated and very pleasant to work with. I appreciated getting my spare key which I had been waiting for since February. Thank you.
11/14/2024
Deborah S. VERIFIED CUSTOMER
This was my first visit and I appreciated the chance to get acquainted. I chose to wait while service was done and the waiting area was very comfortable. Snacks & beverages were available, as was free WiFi. Zerryck was very helpful, and went above and beyond to help get some minor scratches taken care of. Very happy I’ve chosen to become part of the Lexus community!