Josh is the best. Keep you informed and answer all my questions.
12/10/2024
Marvin B. VERIFIED CUSTOMER
I take my daughters car to Ganley Toyota for service. They run it through a minor wash and vac. They also check tires and wiper blades. I expected more from a luxury automobile dealership. However the service rep was very pleasant
12/9/2024
Edward S. VERIFIED CUSTOMER
ALWAYS a professional encounter at Akron / Canton Lexus !!!
12/9/2024
Jennifer D. VERIFIED CUSTOMER
Very nice and friendly people
12/9/2024
Pamela K. VERIFIED CUSTOMER
My car wasn’t even worked on the day of my appointment . I really think if an appointment is set up
That’s when the car should be seen
12/8/2024
November D. VERIFIED CUSTOMER
Josh is always professional and pleasant to work with. He was able to have our car serviced the day we called him.
12/8/2024
Debbie M. VERIFIED CUSTOMER
I had a few issues when I arrived. I was promised a loaner vehicle and one was not available. I was also told my service would take 2-3 hrs and then told it would be Monday before it was ready (I brought it in Friday afternoon). This was extremely stressful since I had a long trip planned for Sunday. Zarryck was able to navigate my issues and had my car ready as promised on Friday and ultimately was able to provide a loaner vehicle. The only reason I will continue to bring my vehicle to your dealership is because of his service and his commitment to his customers! Good job Zaaryck; I appreciate you!!
12/8/2024
Seiwoon O. VERIFIED CUSTOMER
Mostly Great Service
12/8/2024
Paul D. VERIFIED CUSTOMER
As always the service staff was outstanding
12/7/2024
David N. VERIFIED CUSTOMER
Nikolas is very conscientious and solved my issue. You are fortunate to have him on your service team.
12/7/2024
Paul S. VERIFIED CUSTOMER
JOSH AND THE STAFF ARE TRULY THE BEST IN THE BUSINESS
12/7/2024
Janet B. VERIFIED CUSTOMER
Excellent service always
12/7/2024
Gregg B. VERIFIED CUSTOMER
Everybody was very professional The Service was performed well
12/7/2024
The Pe. VERIFIED CUSTOMER
Nicely done, informative guy.
12/7/2024
Louis F. VERIFIED CUSTOMER
No car again. Sad
12/6/2024
Max L. VERIFIED CUSTOMER
Mr Rair is great in his professional attitude and I find him him thoughtful and helpful!
12/6/2024
Rodney Z. VERIFIED CUSTOMER
Very satisfied! Quick
12/6/2024
Meagan M. VERIFIED CUSTOMER
I did not drive the rental because my car was ready by the time I was done at work. The person returning my car called me to confirm dropoff. I asked him how long it would take him to get to Manchester Road/ Coventry even specified ‘’ portage lake area’’ and he said 20 minutes. He then proceeded to drive my car to my house in massillon. I rushed home and not that I would have expected him to freeze but he sat in my driveway with my car running for 30 minutes until I made it home. He should have at least apologized or assured me I wouldn’t owe the $10 fee. My car smelled horrible. I had to air it out and febreze it.
12/6/2024
Ellen K. VERIFIED CUSTOMER
Josh and his crew are so friendly and professional
12/6/2024
Andrea L. VERIFIED CUSTOMER
He did an excellent job on keeping me up to date with what was going on with my car throughout the process and was very friendly and professional.