Service was conducted timely and the video was great.
Thank you Zerryck!
11/1/2024
Deborah W. VERIFIED CUSTOMER
He was great
11/1/2024
Christine G. VERIFIED CUSTOMER
Great communication and service. Need to have free car wash!
11/1/2024
Shaq J. VERIFIED CUSTOMER
Zerryck was very knowledgeable and professional,which made me feel confident with the service.
But, I do want to note that the loaner provided had a maintenance required and a loud gasoline oder in the car. I had to drive with the windows down due to the smell. It was a big inconvenience because I live in Youngstown Ohio not Akron. Overall, I'd rate Zerryck Roger a 10 for excellent customer service.
11/1/2024
Don W. VERIFIED CUSTOMER
Very professional
10/31/2024
David F. VERIFIED CUSTOMER
Josh was great…very professional, thorough & friendly….hes a great employee for Lexus of Akron
10/31/2024
Mary S. VERIFIED CUSTOMER
Thank you
10/31/2024
Delilah C. VERIFIED CUSTOMER
Ok
10/31/2024
David D. VERIFIED CUSTOMER
Satisfied as normal. Exceptional service.
10/31/2024
Dave P. VERIFIED CUSTOMER
I sat in my text I have all kind of lights on my Dash saying check engine PSP PCS most disappointed
10/31/2024
James S. VERIFIED CUSTOMER
Nik was fantastic…great service thank you.
10/30/2024
Jodylynn R. VERIFIED CUSTOMER
I appreciated his candor and kindness. Thank you Nikolas
10/30/2024
Chris M. VERIFIED CUSTOMER
Ok. All good
10/29/2024
Rodney W. VERIFIED CUSTOMER
Nic always does great.
10/29/2024
Joan K. VERIFIED CUSTOMER
I always have taken my Lexus to your dealership for all its work ever since I purchased it there in 2013. That show you how very satisfied I have always been. Keep up the good work!!
10/29/2024
Patricia S. VERIFIED CUSTOMER
Wonderful no hassle experience!
10/29/2024
Gregory S. VERIFIED CUSTOMER
Ongoing problems that nobody wants to take responsibility. Moreover, Lexus is not standing by their parts or service department.
Expected “Experience Amazing,” or “The relentless pursuit of perfection,” but got excuses and customer blame.
I could not be more disappointed.
This is the fourth Lexus, sixth Toyota. This one has problems that nobody wants to admit.
All I hear is how much time and money your dealership has Iin trying to fix this and nobody wants to admit a problem.
Disappointed and insulted. Expected integrity.
10/28/2024
Don W. VERIFIED CUSTOMER
Thank You
10/27/2024
Dianna H. VERIFIED CUSTOMER
Love working with Nikolas… he gives me the straight story with no hi pressure add ons. I very much appreciate his honesty and I got a nice surprise when he gave me a $30 coupon credit on my oil change today. Wasn’t expected but much appreciated! Nikolas is top notch!!