The access display for “All Genres” in serious radio function still not repaired
11/22/2024
Najeeb A. VERIFIED CUSTOMER
Josh was polite and helpful
In the whole process.
11/22/2024
Carol B. VERIFIED CUSTOMER
The overall experience was excellent. I do have a question about the oil called out on the work order as 0w-20 and the oil specified Igor the car is 0w-16. I hope the work order was a typo.
11/22/2024
Josephine T. VERIFIED CUSTOMER
Great service as always.
11/22/2024
Martha M. VERIFIED CUSTOMER
Josh was very professional. I appreciated the way he treated and talked with me. Thanks Josh
11/21/2024
Alan S. VERIFIED CUSTOMER
Did the price for an oil change increase?
11/21/2024
Angela H. VERIFIED CUSTOMER
Zerryck Rodgers was great. He explained everything he kept in constant contact and he provided a rental car for the five days I was without my truck. The issues I have are not with him; I take issue with the condition of my vehicle when returned to me.
11/21/2024
Michael S. VERIFIED CUSTOMER
Valet process worked very well and service was performed quickly. I’d be inclined to use this approach again but leased vehicle additional mileage is a concern.
11/21/2024
Kimberly L. VERIFIED CUSTOMER
Josh was great. Kept me updated on the service for my car.
The problem was resolved.
I’m disappointed that for months there has been no courtesy washes and/ or even vacuuming of the vehicle when receiving service. Those little extras are what sets Lexus above, now nothing. A simple 2 minute vacuum out of the vehicle would go a long way…
11/21/2024
Karen H. VERIFIED CUSTOMER
Josh was awesome. Appreciated all his help with everything. Great service.
11/21/2024
Joseph N. VERIFIED CUSTOMER
Thank you for the making this service appointment so painless. I usually take a loaner but opted to stay and wait. Service lounge was very comfortable and my wait was within the time promised.
11/21/2024
Dustin E. VERIFIED CUSTOMER
Josh was helpful in the repair needed on my car. Gave updates
11/21/2024
Conte C. VERIFIED CUSTOMER
Tech did great job. Mike Conte.
11/21/2024
Dreama S. VERIFIED CUSTOMER
Great job
11/20/2024
Judith B. VERIFIED CUSTOMER
That's the first time ever that my car wasn't washed or cleaned inside. On the charge, it said things to do. Some were done some weren't, but there was a totaled charge. Confusing.
11/20/2024
Pam R. VERIFIED CUSTOMER
Josh explained everything thoroughly and though he didn't have to, he found a discount for me. Amazing!
11/20/2024
Timothy L. VERIFIED CUSTOMER
Very professional yet easy to talk with!!
Thank you for top notch service!! I highly recommend your service dept!!
11/20/2024
Stephen B. VERIFIED CUSTOMER
Bought new while being serviced. ????????
11/20/2024
Jackie S. VERIFIED CUSTOMER
The only issue was the windows on my interior detailing were not satisfactorily cleaned