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Real Reviews from VERIFIED CUSTOMERS
Janet A. VERIFIED CUSTOMER
Great professional and timely service
3/6/2025
Darlyn M. VERIFIED CUSTOMER
Josh and Norm are great and Taylor was excell nr with follow up
3/6/2025
Nikki S. VERIFIED CUSTOMER
Very friendly and professional
3/6/2025
Kathleen H. VERIFIED CUSTOMER
I was so happy the way I was treated and my son with fur, was treated by all at Lexus. Ellie , thank you .
3/6/2025
James M. VERIFIED CUSTOMER
Tire sales guys is a pushy a**hole. Chased me down in used lot while I was looking for my next car, and pressed me with “what is keeping you from doing this today”. Didn’t care for that approach.
3/6/2025
Jason D. VERIFIED CUSTOMER
He was polite and helpful .
3/6/2025
Kathleen H. VERIFIED CUSTOMER
All aspects of the process was handled professionally and easy. Thank all team members for the excellent service.
3/6/2025
Esmet, Inc.. VERIFIED CUSTOMER
Great customer service! All of my service needs were taken care of in a friendly manner!!!
3/6/2025
Robert M. VERIFIED CUSTOMER
Josh was excellent
3/5/2025
Alexander D. VERIFIED CUSTOMER
Keep up the good work
3/5/2025
Kurt B. VERIFIED CUSTOMER
Meeting high standards and exceeding expectations will ensure your high position in automotive excellence.
3/5/2025
Paul S. VERIFIED CUSTOMER
Ok
3/5/2025
Nasim S. VERIFIED CUSTOMER
Thank you for the great service!
3/5/2025
Mark M. VERIFIED CUSTOMER
Nick is extremely professional, friendly and helpful!
3/5/2025
Dean L. VERIFIED CUSTOMER
Josh is always great to work with.
3/5/2025
Todd C. VERIFIED CUSTOMER
I had an appointment on 3/1/25 to fix a flat tire. I dropped off my vehicle on Friday 2/28/25, after discussing with a representative who called to confirm my appointment. Saturday came around and I called the dealership at 3:45 pm asking if my car was finished. Service closes at 4 pm on Saturday and I was told that my car would be ready on Monday morning. Completely unacceptable as we’re a household that needs two vehicles. I was told my rep called off on Saturday and there was an obvious lack of communication because no one reached out to let me know. The person working the service desk stayed after hours to make sure I was able to get a loner vehicle. I’m pleased he was able to help me. The lack of communication is unacceptable and I won’t return my vehicle to this dealership. Something as small as communicating to a customer the status of their vehicle is unacceptable.
3/5/2025
Christina R. VERIFIED CUSTOMER
Everyone was very polite from the person who answered the phone The service people even the driver. Have had Lexis vehicles since 2003
3/5/2025
Richard S. VERIFIED CUSTOMER
Took a while to get the car fixed, but everything is good to go. Thanks for all your help.
3/5/2025
Marguerite B. VERIFIED CUSTOMER
Work was done in a timely manner while waiting.
3/3/2025
Thomas T. VERIFIED CUSTOMER
Excellent service
3/2/2025