Service is very professional and I'm impressed with your establishment. I would like to know why an oil change, tire rotation, and replacement of the battery is taking almost a week. This is my only question. Thank you!
3/16/2025
John H. VERIFIED CUSTOMER
Zerryck did a great job and was in contact with me several times on my service! All in all a good experience at Akron Canton Lexus dealership!
Keep up the good work!!
3/16/2025
Angela F. VERIFIED CUSTOMER
He was very informative, keep us in the loop and took the time to research what the car needed and what was covered. He was excellent to work with. Very appreciative of his time and attention to detail.
3/15/2025
Stephen M. VERIFIED CUSTOMER
Very professional and friendly staff. Timely service.
3/15/2025
Marilyn A. VERIFIED CUSTOMER
Always a pleasure dealing with lexus
3/15/2025
Martin L. VERIFIED CUSTOMER
Communicated well!
3/15/2025
Richard C. VERIFIED CUSTOMER
Great service.
3/15/2025
Monica A. VERIFIED CUSTOMER
Excellent experience at the Akron County dealership for my yearly maintenance. The staff was professional, knowledgeable, timely and courteous. The facility was very clean and comfortable. Really appreciated going the extra mile for cleaning the exterior and interior of the vehicle. Many dealerships do not offer this. Wonderful to still have companies that value the customer through their exemplary customer service!! Keep up the great work!!!
3/14/2025
Mowry Y. VERIFIED CUSTOMER
Thank you !!
3/14/2025
Sandi J. VERIFIED CUSTOMER
I have trusted Lexus service for many years and have never been disappointed
3/14/2025
Guy H. VERIFIED CUSTOMER
Nikolas was great. Very professional, helpful and patient. Made the whole process very easy.
3/14/2025
Gary K. VERIFIED CUSTOMER
Josh was courteous and professional.
I was impressed with the service.
3/14/2025
Kevin A. VERIFIED CUSTOMER
Nikolas and the Service Technician did an excellent job. I had a few items I wanted addressed and Nikolas’ attention to details was outstanding and handled with professionalism.
3/14/2025
Deb A. VERIFIED CUSTOMER
Josh gets the job done.
Thanks
3/13/2025
Michelle M. VERIFIED CUSTOMER
Second time I brought my new car in for rear quarter panel that separates, was told first time it may need a new track, explained when I made appointment, when I picked it up, they say it snapped right back together and didn’t need a new track, it has already popped back out - very disappointing- felt dismissed
3/13/2025
Nancy M. VERIFIED CUSTOMER
A very smooth service experience with Josh Jancha and Lexus of Akron Canton. I remarked to my husband how smooth and stress free the entire process was. Thank you for your excellent customer service. It means a lot and is so important to the customer!
3/12/2025
Linda P. VERIFIED CUSTOMER
Thank you for the great service.
3/12/2025
Steve S. VERIFIED CUSTOMER
My leather handle on the passenger side was damaged. Has a one inch cut. Also center console has two scatches. My interior of my car was perfect. Very disappointed
3/12/2025
Loretta C. VERIFIED CUSTOMER
Nikolas is always efficient, informative and great to work with.
I appreciate that he is always straightforward and honest about services needed.