Your folks are always friendly and helpful. They are taking great care of my car. Thank you.
7/19/2025
Terry F. VERIFIED CUSTOMER
Tires were put on my vehicle in a timely way. I was told when the work was completed. Communication is key and it was effectively conveyed.
7/19/2025
Ruth H. VERIFIED CUSTOMER
Exceptional service as always
7/19/2025
Michael S. VERIFIED CUSTOMER
You lost a customer, i will find an alternative for my service or sell my vehicle. Every time since i bought the vehicle, the initial invoice has been wrong. If i didn’t question it, i would have overpaid by a latge amount . The final straw is when i called Thursday at 5, i was disconnected 4 times, nobody would pick up .the prrson at your akron office tried several extensions, no pick up . She left a message for someone to call me , thst never happened. Then your short drivers . Always something. Don’t bother reaching out
7/19/2025
Val C. VERIFIED CUSTOMER
I think 2hrs was a little too long for a tire rotation!!
7/19/2025
Joanne B. VERIFIED CUSTOMER
He stayed in touch with me till completed!
7/19/2025
Mary C. VERIFIED CUSTOMER
Great job, Josh, of handling our account. We can always trust Lexus of Akron-Canton to provide excellent customer service.
7/19/2025
Elaine R. VERIFIED CUSTOMER
Ok
7/18/2025
Martha C. VERIFIED CUSTOMER
Hello, I have trust in the men that work on my car. I have never been pushed off no matter how bizzy the garage is. Lexus of Akron Canton keep up the amazing work! Thank you for everything ????????!!
7/18/2025
William W. VERIFIED CUSTOMER
Superior Customer Service
7/18/2025
Angela H. VERIFIED CUSTOMER
Josh was amazing and the entire service team were great! It’s always a great experience at Lexus Akron Canton!
7/18/2025
James S. VERIFIED CUSTOMER
Job well done, Josh.
7/18/2025
Petrica M. VERIFIED CUSTOMER
Very good service !
7/17/2025
Meg F. VERIFIED CUSTOMER
The communication with the service department was excellent! Also, the valet transportation makes the whole process doable for me, otherwise I would only have time to have my car serviced on weekends.
7/17/2025
Mark N. VERIFIED CUSTOMER
All was well. The staff is respectful and helpful with everyone.
7/17/2025
Kenneth T. VERIFIED CUSTOMER
No comments
7/17/2025
Melody R. VERIFIED CUSTOMER
Josh did a great jog and had my car ready earlier than I thought!
7/17/2025
Christine B. VERIFIED CUSTOMER
They were able to get me in the next day to fix my bumper. Josh sent a text when they started the repair. He called me when things were completed. Made arrangements with me to pick up the car after hours.
Excellent customer service!!!! Thank you!