Laura was excellent in communication and I appreciated her effort on my behalf and thanks for employing her!
9/9/2020
Amy T. VERIFIED CUSTOMER
Service was great! Enjoyed my quiet time while my car was promptly serviced. Thank you!
9/8/2020
Karen L. VERIFIED CUSTOMER
Thanks Scott for getting back with me. OMG I have never been so completely dissatisfied with the service from the Lexus service department. First of all I sent my car in to have my sensor for my tires checked. That was fine. The air pressure on the dashboard wasn't working. I get that. I also asked them to check out my bluetooth because I couldn't get it hooked up to my phone. They kept my car for over a week. I wasn't to concerned because you told me that my car (Tina) was in good hands. I picked my car up on Saturday. The rest is downhill. My whole screen system was out. The menu and map buttons were pushed in. My cellphone charger won't work. My backup camera is out. When I went to ask the service manager what happened to my car. He said that I brought it in like that. He also told me that he wasn't going to pay $13,000 for something that he didn't do. So one of my questions is. Who did it? How can this be fixed? He didn't even want to look at my car. He just very rudely told me to call corporate. So that's what I did.
9/8/2020
John S. VERIFIED CUSTOMER
Laura was outstanding. Very impressed w your service dept.
9/8/2020
Keegan P. VERIFIED CUSTOMER
Laura Davis and Daniel Burton were great!
9/6/2020
Gayle H. VERIFIED CUSTOMER
Everyone there is the best!
9/6/2020
Dixilene P. VERIFIED CUSTOMER
Laura Davis goes above and beyond to provide exceptional service. She is the primary reason I continue to be a Lexus customer.
9/5/2020
Greg M. VERIFIED CUSTOMER
Laura was so nice and personable. Laura and the individual who took my car were so nice and helpful. He answered a question I had on the car. Overall a great experience for my first service visit to Akron Canton Lexus.
9/5/2020
Jacqueline D. VERIFIED CUSTOMER
My overall experience with Akron-Canton Lexus was an excellent one. Laura and Scott were the best!
9/5/2020
Stephanie L. VERIFIED CUSTOMER
You are all very helpful especially in an unexpected situation!!!!
9/5/2020
Sharon M. VERIFIED CUSTOMER
Al employees were just superb. Enjoy dealing with Akron Lexus.
9/5/2020
Jennifer B. VERIFIED CUSTOMER
Everything went great, thanks.
9/4/2020
Michael J. VERIFIED CUSTOMER
Very Very Very Great JOB
9/4/2020
Byron S. VERIFIED CUSTOMER
Courteous staff and helped adjust bill
9/4/2020
Daniel S. VERIFIED CUSTOMER
She was great today and always has been great
9/4/2020
Gregory Z. VERIFIED CUSTOMER
Laura exceeded my expectations. My vehicle was ready before I returned and all of the paperwork was completed and waiting in my vehicle.
9/4/2020
Pamela W. VERIFIED CUSTOMER
Laura is wonderful. She is very thorough and takes time to explain everything about the service maintenance needed. I have never had a bad experience with your dealership. She is top notch in her position and very professional.
9/3/2020
Carolyn W. VERIFIED CUSTOMER
Everyone is so nice! Thank you!!
9/3/2020
Jennifer L. VERIFIED CUSTOMER
Thanks for your kindness and the full tank of gas!