I always have a wonderful experience any time I need to bring in my vehicle for service! Thank you so much to Nikolas and the team for taking great care of my car and for always being kind, communicating anything important to me, and taking care of my vehicle in a timely manner!
12/23/2022
Charlotte W. VERIFIED CUSTOMER
Merry Christmas to all of the Lexus team!
12/22/2022
Michele S. VERIFIED CUSTOMER
From the moment I pulled in, everyone was attentive to my needs. Marty and the entire staff did a wonderful job.
12/22/2022
Bill L. VERIFIED CUSTOMER
I was very happy with the service but I was not happy with making the appointment. I had to wait a long time on the phone and then call back because scheduling never picked up.
12/22/2022
Staci N. VERIFIED CUSTOMER
I am very satisfied with the support and courtesy offered at Lexus. I have recommended Lexus-Akron to family and friends and will continue to do so.
12/21/2022
Jag S. VERIFIED CUSTOMER
As always, Nikolas Rair was very professional in addressing all my requirements in a very timely manner. Great service, thanks
12/21/2022
Will M. VERIFIED CUSTOMER
Robbie is always wonderful to work with!
12/21/2022
Sarah W. VERIFIED CUSTOMER
I like you picking up and returning my car????
12/17/2022
Donnie W. VERIFIED CUSTOMER
Nikolas did a complet job. Explain what was done and why.Gave me a nice heads up on new tires.Thanks Nikoias.
12/17/2022
Dan S. VERIFIED CUSTOMER
Robert was great!!
12/16/2022
Tammy M. VERIFIED CUSTOMER
Thank you. Excellent service.
12/15/2022
Gene L. VERIFIED CUSTOMER
Nick did a great job and was very accommodating. Your technicians struggled to support him and diagnose my cars problem.
12/15/2022
Phong C. VERIFIED CUSTOMER
Thank you for your very nice and kindness all the people working there ! I’m very happy and thankful for the service and I will come back ????Phong C
12/14/2022
Mary F. VERIFIED CUSTOMER
I loved the texting option to stay in touch . I will not do a survey, no time, but Nick was awesome.
12/14/2022
Warren H. VERIFIED CUSTOMER
I had to wait in line some time before being acknowledged. There were computer software issues that had to be addressed. When picking up my vehicle I was incorrectly billed for an included service. The bill had to be corrected and reprinted.
12/13/2022
Pamela M. VERIFIED CUSTOMER
Driver was very good
12/13/2022
Marta M. VERIFIED CUSTOMER
Rob did a great job.. excellent service always pleasant and courteous.. Thx Rob!
12/13/2022
Joselle C. VERIFIED CUSTOMER
Ver professional and friendly
12/13/2022
Charlene R. VERIFIED CUSTOMER
Happy to complete a survey on the excellent service provided by Marty.