Everything went really smooth and Akron went the extra mile on getting me this car
1/22/2026
Steven K. VERIFIED CUSTOMER
Fantastic experience
1/22/2026
Kerry W. VERIFIED CUSTOMER
Great job with service. Good communication with the entire process.
1/22/2026
Donald D. VERIFIED CUSTOMER
The service was prompt and thorough, as well as friendly. Very much appreciative.
1/21/2026
Anthony S. VERIFIED CUSTOMER
Nik has always been thorough and fair and on time since I always wait for service on my Lexus
1/21/2026
Kelly R. VERIFIED CUSTOMER
I was not completely satisfied. Not sure I will be returning, but thank you for taking care of the recall.
1/21/2026
Danny A. VERIFIED CUSTOMER
Vehicle recall-was extremely easy and quick. I am very happy with the entire experience. Thank you.!
1/20/2026
Richard A. VERIFIED CUSTOMER
Nik was great!!! Always follows up and keeps me updated. Thank you!
1/17/2026
Elizabeth E. VERIFIED CUSTOMER
Kimberly was the best! Friendly, helpful, patient. She represents you well.
1/17/2026
Pete C. VERIFIED CUSTOMER
Friendly, fast, and efficient
1/17/2026
Karen R. VERIFIED CUSTOMER
Great service
1/16/2026
Barbara G. VERIFIED CUSTOMER
Everyone is so friendly and very accommodating.
1/16/2026
Richard S. VERIFIED CUSTOMER
I was scheduled to have a rear camera recall. The service agent knew the model of the car. When I arrived, I was told that the recall for this model was not functioning correctly. I don’t understand why I was not informed of this problem prior to driving 20 miles.
1/15/2026
Martha C. VERIFIED CUSTOMER
Hello Lexus, I can only thank you for keeping after my car and my safety! God bless you all ????????.
1/14/2026
Chong Y. VERIFIED CUSTOMER
Always
1/14/2026
Terry R. VERIFIED CUSTOMER
Car not returned with the same settings as when delivered.