I was told it would take 1 & 1/2 hours to fix my car. Almost two hours later I went to find him. He then looked up the status of my car. “Oh.. we do not have the parts to fix it today.
You tell me what you would be thinking!
1/10/2024
Bob S. VERIFIED CUSTOMER
The entire team did a good job
1/10/2024
Merle B. VERIFIED CUSTOMER
Zerryck was extremely professional and thorough. Everything was quick and handled efficiently.
1/10/2024
Kenneth D. VERIFIED CUSTOMER
As usual everyone on the team were consummate professionals and I would recommend Lexus of Akron Canton as the best Service Dept in NE Ohio.
1/9/2024
Kay R. VERIFIED CUSTOMER
Excellent service from Josh and service department. Your dealership is the best
1/9/2024
Lynn J. VERIFIED CUSTOMER
Josh was fantastic to work with, great asset yo your team!
1/9/2024
Josephine T. VERIFIED CUSTOMER
Great job.
1/9/2024
Vicki B. VERIFIED CUSTOMER
$50 was way too much for 5 minutes it takes to change wiper blades while doing other services! And a long time customer at that!!!!!!!
1/9/2024
Steve S. VERIFIED CUSTOMER
I made an appointment for an oil change and told the person on the phone I saw a special on your website for 68.96. It was 30 bucks off. I also told the tech that morning about the special. I was charged 98.95? Why?
I feel my credit card show be credited the advertised price. I should be credited 30 dollars. Please respond?
Steve S
1/8/2024
Kimberly C. VERIFIED CUSTOMER
Excellent Excellent Excellent customer service! Josh was very efficient, comminicated great and displayed quality representation for Lexus. As a professional I would consider Josh an asset to your team and company. Thank-you Josh for your assistance in quality care and customer relations. The whole Lexus 'team' definitely got the job done! A+A+A+A+A+ Thanks again -Kim
1/8/2024
Milton E. VERIFIED CUSTOMER
Your service and hospitality is great
1/7/2024
Jill P. VERIFIED CUSTOMER
Josh made my service experience easy and enjoyable.
Tk u…
1/7/2024
Edward S. VERIFIED CUSTOMER
Mr. Rair did a great job and was professional, courteous, and polite. I come to Akron Canton Lexus for all of my service because I experience a positive visit every time. Thank you.
1/7/2024
Mary G. VERIFIED CUSTOMER
Outstanding Service!
1/6/2024
Carol Y. VERIFIED CUSTOMER
He was very courteous and kept me informed on what my car needed.
1/6/2024
Thomas C. VERIFIED CUSTOMER
Had to reschedule due part availability. Otherwise satisfied.
1/5/2024
Petrica M. VERIFIED CUSTOMER
It’s nice to have a scheduled service and to be done properly and promptly!
1/5/2024
Brian N. VERIFIED CUSTOMER
Great service. Josh was great in every aspect. The showroom, waiting area, refreshments and staff are amazing. Could not be better
1/5/2024
James L. VERIFIED CUSTOMER
Excellent service for pick up and drop off of vehicle