Nick is friendly and professional. Very nice doing business with him.
3/16/2024
Sharon L. VERIFIED CUSTOMER
Darn! Since I live in Norwalk, in the past I would get to keep my loaner overnight. I even requested an SUV to drive. You were too efficient - and actually brought my car back the same day. I never got to drive my brand new loaner…??.
Thank you for servicing my RX350. No complaints on the service. Always appreciate the car wash. The valet drivers were both very nice!
3/16/2024
Azize B. VERIFIED CUSTOMER
Professional team thank you guys ????
3/15/2024
Mary-Frances E. VERIFIED CUSTOMER
Pryce did a great job.
When we figured out that it was probably my battery Prycewas more than helpful in telling me that they not only had a battery for me, but they would check my old one to make sure that it was still OK or not .I drove over they checked my battery, and I had a new one installed. Everything went very smooth. As always with Lexus. This is why I drive a Lexus. Your service department is the Best!!
3/15/2024
Celeste M. VERIFIED CUSTOMER
Thanks for going above and beyond! Exceded expectatiins.
3/15/2024
Kapilkumar P. VERIFIED CUSTOMER
Nik was incredible just like he always is. His approach and demeanor is what sets him apart. When we have to come in to the dealership, we’re always happy to see him.
3/15/2024
Bain M. VERIFIED CUSTOMER
When I opened the car nothing had been cleaned! Why?
3/15/2024
Tadd C. VERIFIED CUSTOMER
Always treated great
3/14/2024
Joshua W. VERIFIED CUSTOMER
Outstanding service and communication during my visit.
3/14/2024
Chris K. VERIFIED CUSTOMER
Remote payment was difficult and confusing due to payment app.
3/14/2024
Stephanie S. VERIFIED CUSTOMER
I had asked about getting a replacement part for the cup holder divider in the console, but then it was not addressed, and I forgot to ask again. Is that a part than can be ordered?
Thank you,
Stephanie S
3/13/2024
Jim M. VERIFIED CUSTOMER
Josh was great to work with. He was courteous, helpful, and responded in a timely manner. We found discounts on your website and he worked at applying them for us. He offers top customer service.
3/13/2024
Trevor K. VERIFIED CUSTOMER
It’s always a pleasure to work with Josh.
3/13/2024
Craig M. VERIFIED CUSTOMER
Josh and the team did an excellent job on my Lexus today. Their attention to detail is exceptional and I love working with this team.
3/11/2024
Michael M. VERIFIED CUSTOMER
I appreciate the efficient drop off and pick up process.
3/11/2024
Donald K.. VERIFIED CUSTOMER
Very good
3/11/2024
Jennifer P. VERIFIED CUSTOMER
Very professional and friendly
3/11/2024
Randal L. VERIFIED CUSTOMER
Just a bit surprised when we were told our 60,000 mile tire we purchased from Lexus didn’t even wear to 30,000 miles and needed replaced. Less than half the life expectancy
3/10/2024
Sandra Y. VERIFIED CUSTOMER
Excellent
3/10/2024
Karen G. VERIFIED CUSTOMER
Professional. Efficient. Timely. Offered to add our routine maintenance to our visit because we were only 400mi away from due.