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Real Reviews from VERIFIED CUSTOMERS
Mary C. VERIFIED CUSTOMER
Chris was very kind, gave me a few discounts where he could, and was so helpful
4/15/2026
Kelsey W. VERIFIED CUSTOMER
Steven was awesome to work with, communicative and thorough, and put me at ease with my car maintenance. Will continue to work with him in the service department and Right Honda.
4/15/2026
Jack D. VERIFIED CUSTOMER
Alan McKenna is the best@
4/14/2026
Jim S. VERIFIED CUSTOMER
Excellent service advisor
4/14/2026
Mitch A. VERIFIED CUSTOMER
Alan is always a pleasure to work with. Very friendly and professional every visit.
4/14/2026
Terri R. VERIFIED CUSTOMER
I brought my car in for an oil change approximately three or four weeks prior to this appointment. At the time, I was told I needed new brakes,, a new brake light and a new tire as I had a nail in it. I also needed a new air filter which I got. I went to discount tire to receive a new tire as I had a warranty on my tires so that didn’t need to be fixed by you. Incidentally, I sat in your waiting area for almost 3 hours, waiting for my car! While I was waiting, I had two different salesman approach me as I was actually on the phone trying to conduct business, wanting to talk to me about a new car. I don’t want to be solicited, especially when they could see I was busy. That really irritated me. If I want to buy something, I’ll buy it, I don’t want someone approaching me. Anyway, whenI brought it back for the brake job, I was told I needed an additional $1400 worth of work! Needless to say it was quite an unpleasant shock and I kept asking why this wasn’t detected just three weeks prior. I couldn’t believe that all of the additional work needed had just happened within three weeks, I was told that the oil change people don’t really look very closely into other items that may need repairs. That doesn’t make any sense. Why would I trust Right Honda to tell me what was really wrong with my car? If I hadn’t needed new brakes, I would’ve driven off and not known anything about the other items that needed fixing, which could’ve gotten me into a lot of trouble, because no one really looked at all of the mechanics under the hood. Yes, I got a discount because I complained, but it still didn’t solve the problem as to how this could happen. I’ve always brought my car in to you. I bought my car there and even though I’ll never sell the car I have, I am in the market for a new one. As someone who doesn’t know much about cars, it always makes me wary when things like this happen. It makes it hard to trust in that business going forward and I feel as though I was definitely an afterthought when I complained and had to keep calling regarding the status of my complaint that day while the car was being fixed.
4/13/2026
Heather K. VERIFIED CUSTOMER
Steven was great and everything was quick & easy!
4/13/2026
Tony T. VERIFIED CUSTOMER
Steven is a fantastic advisor he let me know everything that was going on step by step I always trust him very much because his service is excellent
4/12/2026
Phil S. VERIFIED CUSTOMER
Service met my expectations.
4/12/2026
Wisdom D. VERIFIED CUSTOMER
Comment submitted.
4/12/2026
Stacie A. VERIFIED CUSTOMER
Ken was great in handling a BIG problem; he's a keeper!
4/12/2026
David D. VERIFIED CUSTOMER
Great service Stephen rocks
4/12/2026
Richard H. VERIFIED CUSTOMER
Very helpful in explaining answers to any of my questions
4/12/2026
Katherine F. VERIFIED CUSTOMER
Great experience! Timely. Brian polite & helpful. Thankful for Lyft service. I only used it one way but it allowed me to be productive while service was being done.
4/11/2026
Diana C. VERIFIED CUSTOMER
Brian is a fantastic advisor! Very kind, helpful and knowledgeable. He provided feedback and assistance fast and efficiently, and I'm glad to have him as my service advisor.
4/11/2026
Jerry T. VERIFIED CUSTOMER
Good service, about the right amount of time, liked the video of service performed, great job by service rep
4/11/2026
Amanda A. VERIFIED CUSTOMER
Alan was lovely - I got confused when looking at my statement and he was able to help make sense of everything for me. And he was really patient and kind too. Super enjoyed working with him.
4/11/2026
Marise S. VERIFIED CUSTOMER
Steve was fantastic!!!
4/11/2026
Mary S. VERIFIED CUSTOMER
Alan always takes great care of my Honda needs- he is a wonderful person- absolutely wonderful!
4/11/2026
Asim A. VERIFIED CUSTOMER
Just always a chill guy fr
4/11/2026