Enrique and all your people did a great job! Thank you!!! But hard rock in the waiting area at 7:30 in the morning was jarring. But everyone else was wonderful!!!
2/17/2026
Bridget K. VERIFIED CUSTOMER
Your phone bot system is an absolute nightmare. I called several times and waited in line, first I was told I was second, then I was notified I moved to first in line, then after 7 minutes of waiting I was sent to voicemail. Why make me wait on the line if you’re just going to send me to voicemail??? It makes no sense
2/17/2026
Mary B. VERIFIED CUSTOMER
Matt was very helpful and I appreciate it—and the service I received.
2/17/2026
Keith M. VERIFIED CUSTOMER
I appreciate everything wright Toyota has done for me, so thank you!!!
2/17/2026
The T. VERIFIED CUSTOMER
In the online reservation I indicated I would be waiting. When I checked in with the service advisor I was asked if I would be waiting and I said yes. I asked how long the wait would be. I was told around 2 houes. I waited over3 hours. Once I looked for and found the service advisor. I was met with the statement "I didn't know you were waiting". Upon asking I was told my vehicle had not yet entered the service bay for service. I was then told that the vehicle would be there the rest of the day. I was given a free rental car and went home. I was called at the end of day and was told my vehicle would not be ready until the next week. It was ready Monday morning. Disappointing.
2/17/2026
Sandra L. VERIFIED CUSTOMER
Always Very Satisfied With My Long Time Service Adviser, David Marentes! Thank You!
AND, With Toyota! Thank You!
2/17/2026
Mary M. VERIFIED CUSTOMER
Easy visit. Michael answered all of my questions. Your service is the best!
2/17/2026
Michelle W. VERIFIED CUSTOMER
I would like to recognize David Banda of Right Toyota for his outstanding customer service. Great job Mr. Banda!
2/17/2026
Joel G. VERIFIED CUSTOMER
Excited? Not really
2/17/2026
Pamela R. VERIFIED CUSTOMER
None
2/16/2026
Stephen J. VERIFIED CUSTOMER
I never got a list of things that needed to be done
2/16/2026
Philip S. VERIFIED CUSTOMER
Chris was helpful and kept me up to date on progress.
2/15/2026
Robert K. VERIFIED CUSTOMER
yyyy
2/15/2026
Constance S. VERIFIED CUSTOMER
Matthew was professional & pleasant to work with.
2/15/2026
Erik Y. VERIFIED CUSTOMER
Matt is always fantastic
2/15/2026
Peter M. VERIFIED CUSTOMER
Thank you.
2/15/2026
Jason L. VERIFIED CUSTOMER
Service is always great. Treated very well every visit.