Chris is an amazing person. He is professional yet so caring. He takes his time to explain everything. He is the epitome of what a service person should be. His knowledge is so valuable and his way of making me feel heard and not “dumb” for my questions is fantastic.
Right Toyota is very lucky to have a colleague of this caliber. I am lucky he is my Service Person! I don’t know if you have a way of acknowledging his excellence but I hope you do. Thank you….
2/21/2026
Christine M. VERIFIED CUSTOMER
David is efficient and on top of schedules maintenance. Informative and easy to work with. A positive addition to the Toyota team.
2/21/2026
Cherryl C. VERIFIED CUSTOMER
I wish you still did complimentary car washes after a service.
2/21/2026
Nivia S. VERIFIED CUSTOMER
Thank you for car details
2/20/2026
Ron E. VERIFIED CUSTOMER
Waited 3 plus hours for a oil change and then they misplaced key fob.
2/20/2026
George N. VERIFIED CUSTOMER
Cody has been great to deal with.
2/20/2026
Amy R. VERIFIED CUSTOMER
Michael Soukup will always make sure new pavement princess is running just RIGHT! There’s a reason why I’ve been buying Toyota’s from Dave Wilson since my 1989 4runner! Right has kept all six generations of my 4Runners lasting well over 100k miles! You can’t go wrong at RIGHT Toyota! Jake Francis & Griffin Fair in sales are equally as amazingly awesome! ????????
2/20/2026
**** J. VERIFIED CUSTOMER
Mr. **** was very kind and professional. I had a great experience. I hope I can request Jackson for my next visit.
2/20/2026
Thomas U. VERIFIED CUSTOMER
This vehicle was recently purchased. After the specific problem was diagnosed, Michael talked with the used car Sales Manager and I received a new battery at no expense - parts, labor, diagnosis. My wife & I are very satisfied with the outcome.
2/20/2026
Ali D. VERIFIED CUSTOMER
I would like to share feedback about my recent service visit, as I left very disappointed with the experience.
After checking in my vehicle, no one provided me with any updates on the status of my car. I waited for over two hours without any communication and eventually had to walk around and ask for an update myself.
When I asked David about my vehicle status, he directed me to another David. The second David then told me to go back to the first David. This back-and-forth was frustrating and made it unclear who was actually responsible for my vehicle.
When it was time to deliver my car, the team initially brought out the wrong vehicle and stated there was a mistake with the key. This is actually the second time this has happened to me.
I understand that my service may be complimentary, but that should not impact the level of communication or professionalism. Unfortunately, this has been a repeated pattern, and each visit has been disappointing.
I hope this feedback helps improve the customer experience moving forward.
Thank you.
2/20/2026
Pamela R. VERIFIED CUSTOMER
Roger was very helpful. I did appreciate his help. What I have a very hard time understanding is why when I recently had my car in for service none of this was found. It concerns me greatly that the previous service provided was not up to par. I certainly hope my car is fixed now as both services have been very costly.
2/20/2026
Tomas M. VERIFIED CUSTOMER
That was a great experience, Derok is very professional , helpful , knowledgeable and friendly, I really appreciate it , thank you so much !
2/20/2026
Jorge P. VERIFIED CUSTOMER
Have been servicing my Tundra for the past 3 years and Chris Browning is an outstanding professional
2/20/2026
Jeanne V. VERIFIED CUSTOMER
Matt is always kind and professional and always provides me first class service!
2/20/2026
Kara M. VERIFIED CUSTOMER
Matt was awesome and kept me informed
2/20/2026
Patricia O. VERIFIED CUSTOMER
Chris Browning is the best.
2/20/2026
Carol B. VERIFIED CUSTOMER
It took. Much longer than I expected, but I am pleased that the work was done.
2/20/2026
Carolyn A. VERIFIED CUSTOMER
Chris is courteous and always helpful in explaining what needs to be done to keep my vehicle in great shape for me. I trust him!!!
2/20/2026
Ronald D. VERIFIED CUSTOMER
Great experience
2/20/2026
Rosemary W. VERIFIED CUSTOMER
My Sequoia was serviced in a timely manner. Christopher was polite and professional.