Excellent service experienced from drop-off to pick-up.
1/8/2026
Oliver W. VERIFIED CUSTOMER
I was happy with the way I was treated by Matt Rich..very professional.
1/8/2026
Timothy M. VERIFIED CUSTOMER
David was actually Great! However the time frame which was about 4 hours, seems out of his control! Why give appointments if the car will not be worked on until hours later!! I think the actual work on my car only took about an hour! You had the car for 4 hours!! Not sure this is acceptable!
1/8/2026
Anthony E. VERIFIED CUSTOMER
Great job got me on the road as soon as possible.
1/8/2026
Shannon B. VERIFIED CUSTOMER
Chris is the definition of exceptional customer experience and service. He is the reason I would find it hard to buy any other brand of vehicle quite frankly.
1/8/2026
Ben M. VERIFIED CUSTOMER
Zero communication from anyone. I asked that the reverse light recall be taken care of and nothing was done.
1/8/2026
Michael M. VERIFIED CUSTOMER
Great to work with.
1/8/2026
Gino Y. VERIFIED CUSTOMER
Appreciate you
1/8/2026
Christopher C. VERIFIED CUSTOMER
Jr went above and beyond today. He got me in and out quickly, explained what services I was getting, and even scheduled a shuttle to pick me up to get back to the dealership. Very satisfied with my experience and I'll definitely return to see Jr for my next service.
1/8/2026
Nidia E. VERIFIED CUSTOMER
Thank you!
1/8/2026
Elizabeth L. VERIFIED CUSTOMER
I was very pleased with the friendly efficient quick service today. It usually takes around 1 1/2-2 hrs to get an oil change. Today I only had to wait around 40 mins.
1/8/2026
Robert M. VERIFIED CUSTOMER
Awesome and professional courtesy and work that was done in my vehicle and I'll completely keep coming back. Thank you very much for your services there. They were great
1/8/2026
Michael C. VERIFIED CUSTOMER
Roach was very helpful today! He got me in for a double headlight bulb replacement on the flight this afternoon!
He always goes out of his way to help!
1/8/2026
Jeffrey O. VERIFIED CUSTOMER
Quick service much appreciated
1/8/2026
Triveni R. VERIFIED CUSTOMER
Will come and speak with the manager about it. I’m not happy about what exactly happened. I did not expect that at all. I was assured everything will be taken care of when I dropped off my Lexus and I made sure with Right Toyota exactly what I was wanting to get done and explained my issue. Before picking up my car I went over details of things to make sure I was understanding exactly what is working and what isn’t bc I had to pick up my car and apparently it wasn’t done . There is more to explain so will do that in person . But I am extremely upset that I paid for something that is t even working at all. . I basically paid and my issues isnt even fixed. Mr Orlando is a nice person but I am not happy about payment I made for sensors. I request for the manager to call me at ****-****-xxxx . Thank you ! - Triveni R
1/7/2026
Sharon C. VERIFIED CUSTOMER
My Service Advisor, David Banda, was incredibly professional. He was very thorough in explaining exactly what the priorities were with my car. I felt he was very honest and most hospitable. I would like to work with him again for my next maintenance check.
1/7/2026
Sheri G. VERIFIED CUSTOMER
Chris Browning is absolutely the best. He's knowledgeable, professional and most important someone that I value and trust to keep our vehicle in hood shape.
1/7/2026
Martin F. VERIFIED CUSTOMER
Lucas was great and provided very professional service.
1/7/2026
Shana H. VERIFIED CUSTOMER
I would have preferred a call to discuss doing some of the recommended services rather than just putting them all off until next time without asking me. I also didn’t get the “maintenance required” alert reset on my dashboard. It makes me wonder if they actually even rotated the tires, changed the filter and oil at all. The car was ready in less than an hour. Did they just change the sticker and lie to me?
1/7/2026
Michael M. VERIFIED CUSTOMER
Awesome service from Chris. He got right to the point. I understood him about what he was saying about my maintenance. Great job.