Trevor was very helpful helping me sort out my coverage. Great service and my car is running great…
7/8/2026
Nikolas S. VERIFIED CUSTOMER
Chris was by far the best person to work with since I’ve owned my vehicle. Attentive, friendly, and responsive. Not a single other employee in that department has treated me like a human being, usually I’m just another appointment to get through. Chris was quick to get to me, smiled, and actually created conversation. A very refreshing experience for me, A+ Chris.
7/8/2026
Victor M. VERIFIED CUSTOMER
Christopher Browning did an amazing job !! I will de doing all my service appointments with him .
7/8/2026
Liz B. VERIFIED CUSTOMER
David was very nice but I am not impressed with your service team. Right Toyota wanted to charge me $2800 to replace the infotainment system in my RAV4 Hybrid. The system went out after the 12 volt battery was changed. I read that this is a common occurrence and after trying to reboot it myself, I brought it in. Your service team charged me $115 for diagnostics and told me it was a lost cause and would need to be replaced. I did more research on line and with a 5 minute reverse reboot, the infotainment system works perfectly. There is no way your service team does not know this. It is criminal that you wanted to charge me that exorbitant amount of money for something that did not need fixing. Shame on Right Toyota.
7/8/2026
Claudia D. VERIFIED CUSTOMER
I came in early for a routine oil change. After waiting for over 3 hours, I went to see what was going on. Jackson said it is about ready. I went ahead and paid and then they brought it up. As I left and turned on to Paradise my car started acting funny like it never has before. I wondered if they didn’t put something back on or fill something up? I called Jackson and asked him to call me. When he hadn’t by the end of the day, I called to talk to a manager. Erick **** said to bring it in in the morning. Very frustrating!
7/8/2026
Monica E. VERIFIED CUSTOMER
Seems I'm always paying for something lately. Hope there's integrity in your line of work
7/7/2026
Randall F. VERIFIED CUSTOMER
However, I keep getting text messages that I need to bring it in for service. Please resolve.
7/7/2026
Brad M. VERIFIED CUSTOMER
Jackson with the service team was amazing. Jackson was very professional and easy to work with, gave honest advice and helpful information Thanks again for your help.
7/7/2026
Paul M. VERIFIED CUSTOMER
Worse service I’ve had at Toyota. Waited almost 2 hours for a battery to be replaced. If I had known I would have arrived much later but when I was told to come right in and I’d be taken care of, well, never again. And I am not sure what happened with the $180-89 and how it came to $135?!?!. Anyway, my warrantee is with Toyota, not Right Toyota, so I will remember that. As I told the service agent I did not have that kind of time to wait, missed my appointment. Then waited almost 20 minutes after I paid to get my vehicle. Crazy!
7/7/2026
Philip S. VERIFIED CUSTOMER
Justin is a real professional in terms of customer relations. He explains everything exactly and listens to what you want done with your automobile. I couldn’t remember if I had recently changed the cabin air filter and he was very diligent in checking the records and making sure that it was done so I didn’t need to do it again.
7/7/2026
Jason W. VERIFIED CUSTOMER
Wash the car. Covid was years ago and other dealers are washing cars.
7/7/2026
Vincent J. VERIFIED CUSTOMER
Your shop was busy but David and the team was able to satisfy my needs for maintenance
7/7/2026
Judy L. VERIFIED CUSTOMER
Why don't you offer to wash or vehicles any more?
7/7/2026
Karen S. VERIFIED CUSTOMER
No
7/6/2026
Cherie N. VERIFIED CUSTOMER
My schedule is very demanding, and getting work done on my vehicle can be challenging. Me and David worked together so the parts would be there when the work was scheduled. This was done to avoid a 2-4 hour or even 2 day delay on the work. This was very appreciated and it is why I always have my car maintenance/repairs done at this dealership, and because of the service department this is where I buy my cars. Thank you.
7/6/2026
Prasad F. VERIFIED CUSTOMER
Lucas did a great job with my truck servicing and he is a top notch personnel.
From next time I am only going to service with him.
Thank you for having a real professional service personnel with the Right Toyota.
7/4/2026
Sheri B. VERIFIED CUSTOMER
I was lied to. Orlando did address the issue I brought the car in for. He lied on my paperwork. This is my 22nd and Towing issue with right Toyota. When I called after after being there. I ask for the service manager. I was given someone total different. He said he would transfer me and hung on me. I have bout 3 Corolla and one Toyota truck from your business. I will never come in there again. I bought my camera from Larry H Mille I will drive from cave Creek to sun city. They listened and were kind. They fixed my feet when you refused to fix. They did it for free. I will tell everyone I know how horrible I have been treating there.
7/4/2026
Christina E. VERIFIED CUSTOMER
Lucas Rolland is a good representative of Toyota. Upfront honest and sincere. I would not have done the work at Toyota because of bad experiences in past but he was a pro and actually seemed to care.not seen at dealer service in many years
7/4/2026
Paul T. VERIFIED CUSTOMER
Junior was great! He reminds me of David B. Who also has a heart for helping the customer and treating them well. Would absolutely work with Junior again in the future.