Roger is always polite, service-oriented, and kind. He explains what needs to be done clearly. It feels like he always puts the client first. I truly appreciate working with him.
5/29/2026
Kristine K. VERIFIED CUSTOMER
Thank you.
5/29/2026
Christopher B. VERIFIED CUSTOMER
Cody is great! Excellent service writer!
5/29/2026
Mary W. VERIFIED CUSTOMER
Long story with some hiccups but our service person Junior handled it perfectly. In the end, we’re very pleased.
5/29/2026
Tina C. VERIFIED CUSTOMER
My services was excellent, informative and timely.
5/29/2026
Randy W. VERIFIED CUSTOMER
I don't understand the process involved in a 20,000 mile service. It took two hours and 45 minutes to be performed which seems to me to be quite excessive or something seemingly simple
5/29/2026
William B. VERIFIED CUSTOMER
Adrian was great to work with. This was my first visit to your dealership, and I will return.
5/29/2026
Michael H. VERIFIED CUSTOMER
Chris is great
5/29/2026
Vicki B. VERIFIED CUSTOMER
I think it’s great that you’ve been promoting Danny Vic because he’s amazing. And Orlando was very good today. I had to wait for him while he was on a phone call with a customer who is giving him a hard time and he was very patient and professional.
5/29/2026
Miguel C. VERIFIED CUSTOMER
My 45k mile inspection took 7hrs. I understand there were staffing issues but they were never communicated to me. My vehicle arrived at 0700 and didn’t get touched until noon. Knowing this I would have happily left and came back later. But an hour job took 7.
5/29/2026
Stanley R. VERIFIED CUSTOMER
Cody, recognized me from previous service visits. He arranged for having the vehicle serviced and returned later in the day. I’m pleased with the service from Right Toyota.
5/29/2026
Alethia K. VERIFIED CUSTOMER
Too long waiting for shuttle and for car in exit lane. I’d rather you had uber and you need an extra lane in the exit lan
5/29/2026
Luana M. VERIFIED CUSTOMER
Cody provided excellent service & brought me great comfort on the service given my 2013 Highlander.
5/29/2026
Tricia B. VERIFIED CUSTOMER
Truc was friendly, knowledgeable & had my tricked looked at very quickly. A claim was put in, new tire ordered & i was on my way with a new rental truck within 30 minutes
5/29/2026
Alice M. VERIFIED CUSTOMER
Excellent service from Robert. He informed me on the 1/2 day rental and the price and the updated time frame on the service. He notified me when the car was ready. It was great to know at 9am that the service will end after 3 pm instead of 1 pm. By 3:20 I received a text that my car was ready.
5/29/2026
Yvonne M. VERIFIED CUSTOMER
Perfect service, amazing staff. Thank you Chris and AJ.
5/29/2026
Rebecca S. VERIFIED CUSTOMER
The shuttle is the best
5/29/2026
Catherine R. VERIFIED CUSTOMER
Matt & the team were great! They got my vehicle checked in quickly, communicated clearly along the way, and were speedy when I was ready to pick up. Easily one of the best dealership service experiences I’ve had!
5/29/2026
Malcolm L. VERIFIED CUSTOMER
Great job overall on my vehicle. But. Roger called a few hours after I left telling me the cabin filter was never installed by the tech., even though I paid for it! Yes, very honest that the tech told Roger and that Roger told me. But I had to go back in to the service department to get the cabin filter installed. Very quick turn around. Again, I’m pleased my situation was straightened out, but it certainly shouldn’t have happened in the first place. No offer for any compensation? Maybe discounting the labor change that was not done until I had to return?
5/28/2026
Trevor N. VERIFIED CUSTOMER
Chris was very professional and quick! He made the service process easy!