I was never told my car would not be completed same day. I reached out repeatedly for an update and received no response. Finally got a text at 5:54pm stating that the service would “go into next week” and I had to rush to get back to the dealership before closing so I would have use of my car over the holiday weekend. Terrible customer service and I doubt I will return any time soon.
8/30/2025
John M. VERIFIED CUSTOMER
Grace was fantastic, everybody there is nice and professional.
8/29/2025
Diane S. VERIFIED CUSTOMER
Five phone calls were made beginning at 10:10 am to obtain a status for a car dropped off the evening before for an oil change. At 3:22 pm I finally received a text stating the car was ready. No phone calls were ever returned. When I spoke to one of the desk technicians, he stated they were understaffed, and the phone system was not operating correctly. He did apologize for any inconvenience.
8/29/2025
Arthur F. VERIFIED CUSTOMER
I have never been more satisfied with the service and the I was treated in the buying process thank you so much
8/29/2025
Mary N. VERIFIED CUSTOMER
Everyone in the service department was very helpful especially Grace. No comment on the people up front. Hope you get that. Thank you
8/29/2025
Nick T. VERIFIED CUSTOMER
We are travelling from Canada and needed an oil change. The staff was fantastic, arranged a shuttle while we waited, let me know about my cabin filter and got that changed at the same time. Service was prompt, and efficient and again staff was awesome.
8/28/2025
Heather R. VERIFIED CUSTOMER
Grace explained everything carefully and made sure I understood everything.
8/28/2025
James C. VERIFIED CUSTOMER
You guys did great thank you
8/28/2025
Kerry P. VERIFIED CUSTOMER
No one informed me that my vehicle was ready to pick up. I called and hour before they closed, left a message and still got no call back. I had to wait till the following morning and get dropped off and ask if my vehicle was finished.
8/28/2025
Mary C. VERIFIED CUSTOMER
Great customer service
8/28/2025
Becky R. VERIFIED CUSTOMER
Always satisfied when dealing with you
8/28/2025
Taylor P. VERIFIED CUSTOMER
Semir was amazing and efficient. I love someone who is honest & straight to the point.
8/28/2025
Barry L. VERIFIED CUSTOMER
I was impressed with the whole staff
8/28/2025
Johnna K. VERIFIED CUSTOMER
Easy process. Good communication
8/28/2025
Aleck R. VERIFIED CUSTOMER
Had car damage when I picked it up
8/27/2025
Carol L. VERIFIED CUSTOMER
Thank you for a great job.
8/27/2025
Charles K. VERIFIED CUSTOMER
Job done well with kindness
8/27/2025
Jasmina S. VERIFIED CUSTOMER
Did not check or knew about my transmission issue I have on and off.
8/27/2025
Shira W. VERIFIED CUSTOMER
I scheduled an appointment for Tuesday August 19th. I dropped my vehicle off at close on Monday. I was unaware of a 48hr delay which left me without a vehicle for over a week. There was no form of accommodation offered on my behalf. I will most definitely check other options before returning my vehicle to this location for services in the future.