Tim did an amazing job! He made sure everything was done completely and correct and went above an beyond in the service of my car! Thanks Tum!????
9/4/2025
Tom F. VERIFIED CUSTOMER
None
9/4/2025
Roberto V. VERIFIED CUSTOMER
Excelente and friendly service
9/4/2025
Larry A. VERIFIED CUSTOMER
Yes I'm satisfied
9/4/2025
Larry G. VERIFIED CUSTOMER
Just waiting for a part to be installed to fix a seatbelt problem on the driver side of the car
9/4/2025
Joseph K. VERIFIED CUSTOMER
Waited for 4 hours. They told me 2 hours. So it was slow service.
9/4/2025
Samantha B. VERIFIED CUSTOMER
Dropped off my car for routine oil change/multipoint inspection at 10:30am, checked in by Anthony who was training along with Trey, my service advisor, and was told I’d get an update after the inspection either via phone call or email. Did not hear at all throughout the day for an update on my car. Left a message for Trey on his line and messaged via online through the link from the check in document sent by text approximately around 3pm with no response. Ended up going to the service center around 4:30pm asking for Trey, only to be told that he had already left the day which is why I didn’t get an update. I was helped by another service advisor for check out who asked if I had received the inspection report and I said no, so he sent me the report via text. While my tires and brake pads are fine, according to my inspection report there were other recommendations that I was not aware of as I was not updated at all from the hours of 10:30am to 4:30pm. I wonder if I would have ever been updated about my car if I had not gone to the service myself.
9/4/2025
Barry M. VERIFIED CUSTOMER
Eduardo did fine
9/4/2025
Isabel F. VERIFIED CUSTOMER
Tj went above and beyond explaining what I didn’t understand about my vehicle’s service and encouraging me to address key areas, like replacing balding tires, I was opting out of.
9/4/2025
Jose J. VERIFIED CUSTOMER
Excellent service thank you
9/4/2025
Alice M. VERIFIED CUSTOMER
Cody was fantastic! Very helpful and very personable! He was able to order the necessary parts and quickly schedule am appointment so I could get the work done quickly. He even helped me find my phone when I accidentally left it in the uber car. 5 stars!
9/4/2025
Richard W. VERIFIED CUSTOMER
I picked up my car today and left the invoice in the office…can you put it in the mail for me ?
P.O. Box 5223
Peoria,az
85385
9/4/2025
Ilda R. VERIFIED CUSTOMER
Estoy muy inconforme porque me hicieron esperar demasiado tiempo.
Tenia mi cita alas 12 pm y sali de ese lugar a las 5:45 y avia mucha gente inconforme por la misma razon qué yo. Muy mal Servicio la verdad.
9/4/2025
Cindy D. VERIFIED CUSTOMER
Previous damage to my display screen that occurred on my 30,000 mile service. Attempted to have it corrected during two visits after it happened and it was never resolved. It was resolved today but
I was charged for it.
9/4/2025
Greg W. VERIFIED CUSTOMER
All done and happy customer.
9/4/2025
Juliette M. VERIFIED CUSTOMER
The sweetest person who has EVER helped me with my car. He didn’t make me feel as if I didn’t know what I was talking about. He’s very kind and patient but also transparent about wait times and such. Most definitely will be requesting him when I can.
9/3/2025
Elizabeth Y. VERIFIED CUSTOMER
.
9/3/2025
Elizabeth H. VERIFIED CUSTOMER
Tony has been my service rep for many years. He is always the professional and an absolute pleasure to work with. You're lucky to have people like Tony working for you. He adds to the Bell Road Toyota experience!