Alex Orquiz, was friendly and very helpful. I will recommend him at my work place, to complete there vehicle maintenance with him. Thank you! Carla R
8/9/2025
Korie C. VERIFIED CUSTOMER
Q, Diego, and Brian were all AMAZING! I will never forget to another dealership. Thank you all so much for your work ethic and personal care.
8/8/2025
Peter D. VERIFIED CUSTOMER
TJ was a quick, friendly service rep. He is the face of your company. The work done was professional and quick. Im very happy how the car runs
8/8/2025
Sue B. VERIFIED CUSTOMER
I was very pleased with Rick! I happened to be paired up with him by chance and I will certainly use him again!
8/8/2025
Nicholas M. VERIFIED CUSTOMER
We had some hiccups, but Alex was professional and kept me up to date with what was happening.
8/8/2025
Helen L. VERIFIED CUSTOMER
Thank you for all you do! ????
8/8/2025
Jovana P. VERIFIED CUSTOMER
Waited 3 hours for oil change.
When I made the appointment, I was told it would be done in one hour. When I showed up, the advisor said it would take two hours. I told him my appointment was for one hour and he said he would put my vehicle in express lane. Two hours later when I inquired about my car, it was still waiting to be worked on. The advisor knew I had another appointment and I needed to leave so he asked another associate to get me into a rental. The only available vehicle was a Tacoma truck and I did not feel comfortable driving it so I asked for my car back. Then they could not locate my keys and after a while the adviser told me my car was being worked on and it would be about 10 minutes. It was exactly 3 hours when I got my car back and the advisor said it was due to the new system. I told him my time was also valuable and I asked to be compensated for it. He said nothing could have been done so I paid the full price. I purchased the packet of 5 oil changes.
This was by far the worst experience I had at Toyota where my time was wasted.
8/8/2025
Jason D. VERIFIED CUSTOMER
You are welcome!
Please let TJ know that we appreciate him and his wonderful service every time we have come in!!
It isn't often in this day and age to find honesty, great care, and time efficiency along with so many more awesome qualities in any service.
Thank you TJ!!
8/8/2025
Vicky W. VERIFIED CUSTOMER
Tim was very professional, courteous, and informative. It was my first experience in dealing with a service area in a dealership. Tim made it a very pleasant experience. Thank you Tim.
8/8/2025
Maria B. VERIFIED CUSTOMER
Lacked communication but was rectified in the end.
8/8/2025
Jimmy E. VERIFIED CUSTOMER
TJ was awesome
8/8/2025
Tim G. VERIFIED CUSTOMER
I give Tim Zarbock a Five Star Rating! I’ve been to three different Valley Toyota dealerships and Tim Zarbock and his Shop gave me the Best service experience!
8/8/2025
Patty E. VERIFIED CUSTOMER
Rick my service person was a real sweetheart!
8/8/2025
Michael P. VERIFIED CUSTOMER
Evanlee was great! The experience today was extremely good and was much better than the first time I came to your service department. This was the “one more chance” for your service department and Evanlee nailed it!
8/8/2025
Alyssa P. VERIFIED CUSTOMER
Very helpful and kind when providing service!
8/8/2025
Karen N. VERIFIED CUSTOMER
Everything was awesome today. Thanks for getting my tunes back in for my trip to Pinetop!
8/8/2025
Daniel M. VERIFIED CUSTOMER
TJ was great!
8/7/2025
John H. VERIFIED CUSTOMER
Tony and his service crew are great!
8/7/2025
Helmut K. VERIFIED CUSTOMER
It was a long way to getting the vehicle ready. I should have brought it in earlier.