He was awesome! Very helpful and put my mind at ease. Thank you!
8/29/2025
Gary B. VERIFIED CUSTOMER
Billy Sparks Rocks!
8/29/2025
Tim F. VERIFIED CUSTOMER
We appreciate the service and help. We were traveling and had an emergency tire issue which the team at Bell Road Toyota took care of and got us back on the road. Many Thanks!
8/29/2025
Keith A. VERIFIED CUSTOMER
I always know Billy will take care of me and my Tacoma.Billy always gets me in quick and service is perfect.I won’t take my truck anywhere else!!
8/29/2025
Vincent P. VERIFIED CUSTOMER
Alex was great!
8/29/2025
Richard C. VERIFIED CUSTOMER
Tony and the staff were able to complete service on my vehicle in spite of the fact that my service reservation that I made online was lost/missing. Appreciate Tony getting the service done the same day.
Fix your online scheduling system.
8/29/2025
Seth A. VERIFIED CUSTOMER
Fantastic service
8/29/2025
Martha C. VERIFIED CUSTOMER
Cory K. Is the best!!!!
8/29/2025
Alicia B. VERIFIED CUSTOMER
My service advisor and the other guy that signed me in were very nice and helpful.
8/29/2025
Jhaver P. VERIFIED CUSTOMER
None
8/29/2025
Dana R. VERIFIED CUSTOMER
I am very disappointed that a 7:15 am appointment for an oil change, filter and fluids check, as well as tire rotation took 5 hours. I did not receive any communication until after I had called 2-3 times, and the t cat based communication system was only activated AFTER I had made phone calls. To check on the status of my vehicle.
8/29/2025
Faith G. VERIFIED CUSTOMER
Windshield replacement guy talked to me before the service advisor, and the service advisor tried walking away while I was being sold into getting a new windshield. Appt time was at 915am, I was asked to leave my vehicle for a large portion of the day due to needing/wanting the hybrid system looked at because I keep getting warnings about it. They did not get to my vehicle for any of the services I was there for until the next day. I was told my rotors were warped upon a guess, without the service advisor looking and told me I must drive downhill or off-road often. Which is not the case. I was told a picture of the warped rotors would be sent to me, I never received the picture. No car wash at pick up, despite receiving car washes and Berge and Right Toyota. All in all, I won’t return to the bell road service location. I have never been dissatisfied with an interaction or service appt before today. Now, I have to make another appt to have my vehicle looked at, since this location couldn’t give me an answer other than my hybrid battery must’ve gotten too hot, my rotors are warped with no picture, and 24 hours to get an oil change/service.
8/28/2025
Yungho L. VERIFIED CUSTOMER
Made the whole process very comfortable
8/28/2025
Zach A. VERIFIED CUSTOMER
I had asked for an oil change which I had recieved. I had also left the car for 2 hours there and I had also asked for an inspection which I was told I would get of other mechanical issues i had once I left the car lot when I had bought it in may. The shocks were blown, the alignment was off and steering wheel is shakey and also the brakes are bad. Which I believe were not fixed when car was traded in by previous owner. But I had asked for inspection and never recieved paper work of what was wrong. Was told they would fix the under garment plastic piece in front of vehicle under engine bay. Its all loose down there and the plastic is flapping, but that was never fixed like I had been told it would be.
8/28/2025
Sarah T. VERIFIED CUSTOMER
Cody was great. The only complaint is the wait time. I was told an hour and a half. Ended up being 3 hours.
8/28/2025
Ashley M. VERIFIED CUSTOMER
Evanlee was wonderful! He communicated frequently, and made me feel at ease with all of the work that was being done.
8/28/2025
Donnelle L. VERIFIED CUSTOMER
We are so happy with the way Cody communicated with us regarding the air-conditioning problem we had with the Avalon. He worked hard to get us the best price. He was patient while we decided what we wanted to do. We trust Cody and will definitely call him if we have any further concerns with our Toyota. Cody is the best!!
8/28/2025
Brenda L. VERIFIED CUSTOMER
Completamente insatisfecha, en julio que lleve mi tundra me le hicieron un raspon en la manija de la puerta del conductor y que casualmente no tienen record que la haya llevado con ustedes, tengo textos cuando me confirmaron la cita y de el servicio que necesitaba la tundra, y que casualmente se equivocaron al hacer el estimado y que no era para mi troca.
8/28/2025
Diane T. VERIFIED CUSTOMER
Tim got me in on time, accurately described how long the work would take and got me on my way, right on time!