I’ve worked with Tim, Todd, and Tony over the last couple of months! Those three guys have been amazing! If I owned a dealership I would totally overpay those guys to come work for me! You got some good ones! Make sure you take care of them!
9/14/2025
Robert H. VERIFIED CUSTOMER
Three hours for oil change is way too long
9/13/2025
Patricia B. VERIFIED CUSTOMER
Thank you, Trey. I appreciate you.
9/13/2025
Corey H. VERIFIED CUSTOMER
Billy is always great, very knowledgeable and personable. I go to Bell Toyota only because of him.
9/13/2025
Yuneiky M. VERIFIED CUSTOMER
Everything was very good, it met my expectations.
9/13/2025
Joshua J. VERIFIED CUSTOMER
Super friendly and helpful.
9/13/2025
Jeffy D. VERIFIED CUSTOMER
I called because I wanted to get an oil change done and was told it would take me an hour. I got there around probably 10:20 maybe. I took lunch early from work and stop by, I didn’t leave until almost 2PM. So I’m the end I ended up losing my work day. To clarify, I don’t think this was Anthony’s fault, as he was trying to explain to me what happened. The tech that was gonna work on my car went to his lunch ( which I understand ) . watched someone that came after me , leaving before me. It was pretty frustrated. Somebody could’ve told me it would’ve taken longer than the hour I was told , then I would’ve decided whether I was going to wait or not. Toyota , please do better . This is my first ever Toyota , I’m hoping my next appointment will be better
9/13/2025
Rachel E. VERIFIED CUSTOMER
Moving from Texas we originally went to a different Toyota. Our experience there was terrible. As loyal Toyota owners for more than 10 years we were nervous. We had never had a bad experience with Toyota. Once we met the advisor at Bell Road Toyota we were blown away with the level of customer service. Our advisor Evanlee was amazing. He took the time to listen to our issues and helped us with our tire warranty. The impression he left with us has helped us decide that Bell Road Toyota will be our new dealership for as long as we live in AZ.
9/13/2025
Rosa P. VERIFIED CUSTOMER
La persona que me atendio fue muy amable y servicial
9/13/2025
Steven A. VERIFIED CUSTOMER
Excellent
9/13/2025
Cam M. VERIFIED CUSTOMER
Eduardo was great to work with today! He kept me informed and gave a realistic time frame for the service of my vehicle. He also answered my questions
9/13/2025
Garry P. VERIFIED CUSTOMER
Thank You
9/13/2025
John L. VERIFIED CUSTOMER
Tim was great
9/13/2025
Brian B. VERIFIED CUSTOMER
Thanks for the scheduled maintenance on my Rav. Nice Job.
9/12/2025
Amelia B. VERIFIED CUSTOMER
EvanLee Husband is excellent in customer service. Kept me informed every step of the repair process
9/12/2025
Chris C. VERIFIED CUSTOMER
Very happy with the service provided
9/12/2025
Nelson M. VERIFIED CUSTOMER
TJ was fine but the system identified my car as a different model of Highlander and it took 4.5 hrs to rotate tires and check fluids . That was not what I expected
9/12/2025
Sheryl K. VERIFIED CUSTOMER
Very impersonal service, now explanations offered of "needed " work. I also do not appreciate being called sweetie or sunshine, learn my name & use it. Very non professional or business like
9/12/2025
John K. VERIFIED CUSTOMER
Tim was super professional and listened to what I had to say. Wonderful experience with him. The oil change took longer than expected but that happens sometimes.
9/12/2025
Cheryl B. VERIFIED CUSTOMER
He has become very helpful in my needs, and my vehicle needs understanding how to work with me personally and being able to take care of my “Yoda”.
This is not on him, but I sure do wish there was a way of making appointments that had priorities when they’re just simple things like oil change tire rotation. The place is so busy. It is very difficult to get things done in a in my opinion reasonable time