Diego and his manager were very kind and sweet. There was a big lack of communication getting my car fixed and when I came up after calling multiple times to see if my car was done because nobody had alerted me, they were getting me checked out, pulled my car up and they had not even fixed what they said they were going to, so I had to wait another hour….. this caused me to lose two hours of work… And back up communication was pretty horrible… Diego was off the day that I was supposed to pick up my car and it was like I got lost in the system again his manager, when I got there was extremely kind very helpful really really liked him, but was just frustrated with the lack of communication and not even doing the work
2/14/2026
Shawn S. VERIFIED CUSTOMER
I came for oil change. And I have to wait more them 4 hours for my car to be ready. Tim did a very good job with me but the time my car took to be ready was way to much. Then when my car came from the the service it was with no Tage inside the windshield to remind me when it's the next service for my car. I am even worry that's the service wasn't even done on my car and they didn't do the oil change.
2/14/2026
Linda C. VERIFIED CUSTOMER
Great customer service.
2/14/2026
Kim C. VERIFIED CUSTOMER
I had an appointment for an oil change. I called the number 3 times no answer. I left a message, no call back. After 4 hours I finally reached someone else only to be told my car wasn’t ready. They told me I was next in line. I told the guy I couldn’t wait and to take it out of line. I mentioned I was disappointed nobody called. He said it was Alan’s job to call. I told him he still works there. He said they were really behind today. Next time let people know. I got my car without the oil change.
2/14/2026
Jesusalexis B. VERIFIED CUSTOMER
Great service!
2/14/2026
Adrian P. VERIFIED CUSTOMER
I had the best service at this Toyota dealership that I have ever had. The service from Rick(Richard) was fantastic and he deserves recognition. Thanks
2/14/2026
Jon B. VERIFIED CUSTOMER
Tony is the best! I drive 45 minutes to do service with Tony because I trust him that much. That kind of trust is irreplaceable.
2/14/2026
Judy P. VERIFIED CUSTOMER
Everything that I wanted done today was very Quick and efficient . thank you
2/13/2026
Eric H. VERIFIED CUSTOMER
Aaron was very transparent about what needed to be done and came in on his day off to finish everything up and get my truck back to me in a timely manner.
2/13/2026
Andy D. VERIFIED CUSTOMER
Great service.!
2/13/2026
Michael W. VERIFIED CUSTOMER
Excellant
2/12/2026
Gary D. VERIFIED CUSTOMER
Tim was wonderful to work with and very professional and communicative. Thanks!
2/12/2026
Dennis D. VERIFIED CUSTOMER
Anthony was great. But you need to change the music in the showroom. The rap string you have playing ****. I may not come back just because of that.
2/12/2026
Robert C. VERIFIED CUSTOMER
Anthony was very informative with the required service my Tacoma needed.
2/12/2026
Veronika F. VERIFIED CUSTOMER
Thank you for the opportunity to let you know Tony Isselhardt is an excellent, as well as a very friendly member of your staff. Over the years he has always answered any questions I had regarding my vehicle. Tony Isselhardt is the best!
2/12/2026
Pamela P. VERIFIED CUSTOMER
Think about playing some different genres of music in the waiting room. The current music was extremely monotonous. Need variety.
2/12/2026
Charlie K. VERIFIED CUSTOMER
Diego was professional. He took care of my car and took care of a problem head on and resolved the issue quickly without question.
2/12/2026
Irene C. VERIFIED CUSTOMER
Diego he’s one of those guys they keep you good service I like this dealer the best
2/12/2026
Karla A. VERIFIED CUSTOMER
Great customer service and very friendly.
2/12/2026
Tom L. VERIFIED CUSTOMER
Everything went more than excellent. I really appreciated the excellent service. Tom L