Though it was a long day, I’m happy my car is at its peak.
8/20/2025
Michele D. VERIFIED CUSTOMER
The 3+ hour wait for an oil change (with a appointment)was excessive.
8/20/2025
Mark N. VERIFIED CUSTOMER
Cody was awesome! He called and was able to get my car serviced early. He was very informative of what was going on with my car. I definitely will recommend other people to him who have Toyotas.
8/19/2025
Martin C. VERIFIED CUSTOMER
Driveshaft joints did not get lubricated as asked. This is part of the service package I purchased for 3 oil changes, rotation, driveshaft lubrication while Mike Ross was still working there. My service advisor brushed off my request when I asked him to make sure it gets done. Then, at the end, he tried charging me for my pre paid service. The attention to detail is not what it used to be.
8/19/2025
Martina L. VERIFIED CUSTOMER
Alejandro did a great job, thank you!
8/19/2025
Jeff K. VERIFIED CUSTOMER
I was impressed with Cody's professionalism and constructive approach to keeping my car running efficiently. He listened to my concerns and worked to prove good value. I would use him again and recommend him to others. This is the first time in a long time that I have felt valued as a customer at your dealership.
8/19/2025
Tony M. VERIFIED CUSTOMER
CODY IS A VERY FRIENDLY SERVICE ADVISOR AND ASSISTANT MANAGER, AND CUSTOMER SERVICE ORIENTED
8/19/2025
Dale C. VERIFIED CUSTOMER
Got absolutely nothing accomplished in the 4 hour wait
8/19/2025
Katherine C. VERIFIED CUSTOMER
Waited three hours, had to leave for an appointment. Couldn’t wait any longer
8/19/2025
Evelyn C. VERIFIED CUSTOMER
My service agent,Trey was pleasant, helpful, informative and polite. Unfortunately, there was an issue with the service equipment that resulted in my vehicle being held hostage over the weekend. I was provided with a rental vehicle at no cost to me. The service equipment issue was not the fault of my service agent. I was very happy with him.
8/19/2025
Steve H. VERIFIED CUSTOMER
When I got my vehicle the error code was still there. He told me the reason why it was a code. Because I had a hitch in the receiver. I went home and took it out, and the code is still there.
8/19/2025
Christoper L. VERIFIED CUSTOMER
I would like to have the receipt broken down for me by the employee telling me what I'm paying for. Example, i paid for an oil change but i have lifetime oil changes for free. I would like to be told the oil change is free and what is still needed to be paid for so there is no confusion.
8/18/2025
Linda P. VERIFIED CUSTOMER
Took 2 visits to get car fixed. Tim was very professional & helpful providing a vehicle for me bc I had several Dr appts to go to.
8/18/2025
Jeff S. VERIFIED CUSTOMER
Eduardo was excellent kept us up to date. Offered us an Uber home. Answered all our questions and even gor us in short notice when Avondale had to change our appointment time. 5 stars
8/18/2025
Diley V. VERIFIED CUSTOMER
Muy satisfecha. Gracias
8/17/2025
Mike B. VERIFIED CUSTOMER
Tony is personable, and explains things in a way that I can understand.
8/17/2025
Carmen C. VERIFIED CUSTOMER
Eduardo went above and beyond with the service our Toyota Highlander. He made sure the parts were ordered in a timely matter and the car was done the very next day. Eduardo has superb customer service and I’d go back to him time and time again! Thanks, Eduardo!! God bless you!
8/17/2025
Keith L. VERIFIED CUSTOMER
First time taking truck in for service.Great experience.