Eric always makes sure what is being done with my vehicle is top notch.
7/23/2025
Jack S. VERIFIED CUSTOMER
I know for a fact my tires weren't rotated as stated in my service report. So I'm not confident in the entire service I supposedly received. I've completely lost my trust in Hatch Toyota.
7/23/2025
Marvin B. VERIFIED CUSTOMER
Very fast response will afast response like always thank you Jordan for the service on my oil change. 10 stars.lways co
7/23/2025
Bonnie M. VERIFIED CUSTOMER
Was charged more than phone quote and app quote. Serviceman unable to tell me for sure if technician test drove my car to see if it was still slipping; clearly it was not test driven or they could have told me it was still slipping before I took it out and hit the road. Why do you not run test codes to determine transmission problems instead of charging exorbitant fees for a simple oil change we could have done ourselves? I’m in the same place I was when I brought it in, except $563 poorer. Not helpful for a single working grandmother raising a disabled grandchild.
7/23/2025
Jeffry B. VERIFIED CUSTOMER
I know that I can expect good service from
The service team. Thanks !
7/23/2025
Mary S. VERIFIED CUSTOMER
Eric was very prompt, and was very polite to help me.
7/23/2025
James Q. VERIFIED CUSTOMER
The service tech left oil prints on my front hood!
7/23/2025
ERIC H. VERIFIED CUSTOMER
Jordan was professional and offered great service
7/23/2025
Robert O. VERIFIED CUSTOMER
Completely Satisfied and will continue to do All my Automotive business with Hatch Toyota. Eric and Jordan from the service dept. have always treated me excellent and kept me informed. … Thanks Hatch
7/23/2025
Tia C. VERIFIED CUSTOMER
Your service department isn't friendly and it's multiple of them. Not to just to me but family of mine as well. They don't have any sense of customer service. No how are you or friendly conversation. Very depressing vibe almost like it's hostile in there. Also, I don't like my car being unlocked with the keys left in it in the parking lot. Jason expected me to know that when I asked about my keys. I don't think it's good business and I'll be taking my car back to Berge in Mesa for its services. It feels welcoming and a nice environment there.
7/23/2025
April H. VERIFIED CUSTOMER
Both Eric and Tim did a wonderful job on my vehicle. Eric was super accommodating by asking his upper management to do something extra for me in removing some storage boxes from the bed of my truck so we can put the bedcover in. an alignment on my truck as well, and it came out perfectly. I appreciate both the service advisor as well as the technician going above and beyond and taking good care of my vehicle.
7/22/2025
Carmelita T. VERIFIED CUSTOMER
He Jordan did more than just sales person
7/22/2025
Carl G. VERIFIED CUSTOMER
Jordan was awesome
Friendly and efficient
Kept me posted on the progress
of my vehicle
A+ for the service dept
7/22/2025
Kristie N. VERIFIED CUSTOMER
I love hatch Toyota ! I’m very satisfied with the awesome and professional service I get from them ! Thank you for all you do for your customers and me!
7/21/2025
Bo K. VERIFIED CUSTOMER
Jordan and the full service team rocks. Got me in fast. Was very thorough! Great experience!
7/21/2025
Karen S. VERIFIED CUSTOMER
Jordan was very kind and helpful. He went up and above to provide the help I needed with my tire.A+ service.