Short handed, I was told 35,000 mile service would take at least 2 1/2 hours.
8/2/2025
David B. VERIFIED CUSTOMER
I had an exceptional service experience. Thank you Eric!
8/1/2025
Wayne B. VERIFIED CUSTOMER
Jason understood what needed to be done and kept me informed regarding the situation and timeline! Cost was close to what he had quoted me. His background in the industry was very apparent.
Good customer service!
8/1/2025
Calvin S. VERIFIED CUSTOMER
My first time at Hatch Toyota for service...wish I could've got a car wash like Findlay Toyata of Flagstaff.....service was prompt though....thank you
8/1/2025
Florabel L. VERIFIED CUSTOMER
Thank you for your service.
8/1/2025
Samuel H. VERIFIED CUSTOMER
Good job , thanks,
8/1/2025
Susan M. VERIFIED CUSTOMER
Did not have to wait along time every thing went very smooth that always helps my day since I wait for my car
8/1/2025
Rosalinda L. VERIFIED CUSTOMER
They did very good thank you so much for taking care of my car.
The Lothrop family
7/31/2025
Derek G. VERIFIED CUSTOMER
Jordan kept me in the loop for the entire process. Everything I needed fixed was repaired. He’s a real cool dude very professional. Thanks for everything!
7/31/2025
Jim J. VERIFIED CUSTOMER
Very good service & friendly staff.
7/31/2025
Paula P. VERIFIED CUSTOMER
Good job every time I go in for services
7/31/2025
Jarett H. VERIFIED CUSTOMER
Thank you
7/31/2025
Fred B. VERIFIED CUSTOMER
Keep up the good work ????
7/31/2025
Kevin G. VERIFIED CUSTOMER
They missed a vacume hose that was chewed threw by a rodent and the cabin filter takes 10 min to replace so $75 is an outrageous price when the part cost $20 and you already had my truck.
7/31/2025
Jim C. VERIFIED CUSTOMER
Excellent service!
7/30/2025
Dennielle P. VERIFIED CUSTOMER
Service seemed to be double or triple booked. It was a 4 hour wait, I've never had a 4 hour wait at Hatch before. Service itself seemed fine, just please fix your scheduling.
7/30/2025
Irene M. VERIFIED CUSTOMER
It took a long while to get my car back. But it was made right by the person that checked me out. And I believe that they did a thorough job on my car.
7/30/2025
Ken L. VERIFIED CUSTOMER
Long wait for scheduled oil change. 2.5 hrs
7/30/2025
Horne C. VERIFIED CUSTOMER
Service was great.
7/30/2025
Jonathan F. VERIFIED CUSTOMER
What is the point of making an appointment if an oil change is going to take over two hours? I’m sure it was busy but the long wait was frustrating. I prefer not to be contacted for an apology or an explanation. Just providing feedback on my experience. Thanks