I have enjoyed working with Eric. He's been my go to service advisor for years. He's knowledgeable and helpful. KEEP HIM!
6/3/2026
Lynne H. VERIFIED CUSTOMER
It was refreshing and I appreciate getting it taken care of…and topping the gas tank also!
6/3/2026
Norm F. VERIFIED CUSTOMER
Long time customer. Appreciate your work. Need to better organize team coordinating with mechanics. For example Rajeev was not who coordinated my work. One of your new employees helped. Suggest they learn more before defining work packages. Luckily Eric stepped in and got things straightened out so no unnecessary work was performed. Addition of two employees to help Eric and Rajeev is very positive. Both carry very high work loads. Suggest getting with Eric and Rajeev to define new employee. work scope and how they can best be supported. Again thank you for service over the years. If you would like to me to explain further let me know I would be happy to stop by to discuss. I do have addition comments I could make.
6/2/2026
Rodney W. VERIFIED CUSTOMER
An estimated cost was never given up front and was double what Ive paid in the past. Its also a shame with the the toyota care plan on this new vehicle didnt apply as the car was about 2 months over the two yr purchase, mainly because I waited until we could take it to Hatch instead of Autonation. Costly mistake on my part, and I will probably post review on google. Bid disappointment!
6/2/2026
Laura C. VERIFIED CUSTOMER
Service was quick and easy. Great experience
6/2/2026
Archie K. VERIFIED CUSTOMER
Don't want anyone contacting me as it would only be a robot gesture without substance.
5/31/2026
Dorothy B. VERIFIED CUSTOMER
She is an excellent service representative.
5/31/2026
Erin H. VERIFIED CUSTOMER
I had an appointment scheduled and then I get there. You tell me it’s over two hour. Wait. Completely unacceptable I will not be coming back.
5/30/2026
Oscar M. VERIFIED CUSTOMER
Great service
5/30/2026
Garrell N. VERIFIED CUSTOMER
I wanna keep getting my oil change there but its too expensive how can I saved more deals or cpupons
5/30/2026
Mark A. VERIFIED CUSTOMER
Raj always does a great job!
5/30/2026
Sandy K. VERIFIED CUSTOMER
Erik was very professional!
5/29/2026
David E. VERIFIED CUSTOMER
I am satisfied with the service that you have.
5/29/2026
Connie K. VERIFIED CUSTOMER
Eric is the best!
5/29/2026
Eugene P. VERIFIED CUSTOMER
Took a longer then usual time for service. All other customers seemed to have the same feelings. Two and a half hours for a simple oil change with an appointment seems excessively long.
5/29/2026
John W. VERIFIED CUSTOMER
Very helpful, kept me informed while I waited.
5/29/2026
Benecia S. VERIFIED CUSTOMER
Thank you for the oil services and you all are very polite. Thank you again until next time
5/29/2026
Mary J. VERIFIED CUSTOMER
Had an Appointment but still had to wait 2 hours for 6 month routine check
Eric did tell me it night be that
long since it was so busy but that is
why I make an appointment. You have always been so prompt and efficient.
5/29/2026
James M. VERIFIED CUSTOMER
I was very satisfied with the work they did everything seems to be up to par and they did everything I asked for the only thing it took quite a while, but there was a lot of people waiting too, so I must've just picked a bad day lol