Always helpful with my car services. I appreciate the services. ???? Thank You
5/7/2026
Joshua C. VERIFIED CUSTOMER
Great work
5/7/2026
Brandon W. VERIFIED CUSTOMER
Eric was very helpful in a complicated key fob programming for my Yaris that ended exactly as I had hoped. Thanks Eric!
5/6/2026
Conrad H. VERIFIED CUSTOMER
I can't complain, she was neither there when I dropped off the vehicle nor when I came to pick it up. Other people in Service took very good care of me however.
5/6/2026
Michaelyn J. VERIFIED CUSTOMER
Everyone is spoke with was very nice.
5/6/2026
Moruis W. VERIFIED CUSTOMER
When I talked to him on the phone to set up my appointment he talked very quiet I had a hard time hearing him and he completely missed spelled my name even after I spelled it. It is Maurice Williams . The service took 2 and a half hours even with an appointment. I finally went to talk to the service manager and it appeared that it had been done as far as the service but it was setting on his disk until I asked about it which he quickly processed it. I was pleased with service. Honest on a few little detail . Thanks for a good job.
5/6/2026
Mark S. VERIFIED CUSTOMER
Thank you
5/6/2026
Patrick B. VERIFIED CUSTOMER
No comments at this time. But great experience nonetheless
5/6/2026
Alfred K. VERIFIED CUSTOMER
Came in early for my appointment and my Tacoma truck was serviced before my scheduled appointment! Thanks. ????????
5/6/2026
Laurel S. VERIFIED CUSTOMER
NA
5/6/2026
Kathie G. VERIFIED CUSTOMER
Filter not in stock.
5/5/2026
William H. VERIFIED CUSTOMER
Thank you
5/5/2026
Lura G. VERIFIED CUSTOMER
Eric is amazing! He always takes excellent care of us and our truck!
5/5/2026
Florabel L. VERIFIED CUSTOMER
It was my 3rd time to have a maintenance checkup but I’ll rate into 7 out of ten. There was a report that I need to check the issues immediately but it’s not clear to me. Anyhow when I received the written report it was a miscommunication.
5/4/2026
Julie B. VERIFIED CUSTOMER
Very helpful answered all my
5/3/2026
Seth G. VERIFIED CUSTOMER
The team was amazing
5/2/2026
Richard E. VERIFIED CUSTOMER
RAJ and the technician(s) that serviced my truck were excellent with their knowledge, professionalism and communication skills! I feel very comfortable and confident with the service dept at Hatch Toyota!
Sincerely, Rich Engelhard
5/1/2026
Dennis C. VERIFIED CUSTOMER
Took 3 hrs instead of 1.5 as I was told when brought car in to service.
5/1/2026
Tonya B. VERIFIED CUSTOMER
I was not satisfied with how I was greeted when I arrived. I told the person that I was there for a 25,000 milage maintenance. I was not heard. Instead the person went outside with his tablet to check k my vehicle in. When he returned he told me to go sot in the waiting area and someone would co.e get me when the service was completed. I waited 2 hours and when it was ti.e to sign papers for the service I was told that an oil change was done. I said I didn't co.e in for an oil change. The person raised his voice at me and said he took it upon himself to get the oil change done. I was not happy but I needed to be somewhere else so I sign the paper and left. I don't want to work with that person any longer.
5/1/2026
Jean E. VERIFIED CUSTOMER
Everything went great. I was treated with courtesy and respect and it was wonderful as always.