You replaced the motor under warranty. Afterwards my air conditioning doesn’t work like it did before your technician touched the car. I took it back to your shop and supposedly the technician refilled the cooling agent but my air conditioning STILL ****. I will NEVER go back there.
Service advisor doesn’t ever return phone calls, doesn’t respond to emails, he only responds when I get REALLY UPSET. Literally the worst service department I’ve ever dealt with. Hand to my heart.. worst customer service ever experienced
10/7/2025
Jose O. VERIFIED CUSTOMER
Abeline was really helpful and patient, she explained everything with detail and made it easy to understand.
10/6/2025
Ryan S. VERIFIED CUSTOMER
Great service!
10/6/2025
Karee R. VERIFIED CUSTOMER
Good service nice people ????
10/6/2025
Jacob H. VERIFIED CUSTOMER
I just moved from Idaho. The prices at Future Kia were much more than the dealership in Idaho(Stones Kia) which was a big surprise. I figured the same service would be around the same price, but we payed more than double for the service at Future Kia.
10/6/2025
Anna M. VERIFIED CUSTOMER
Service was great. Job was done fast. Serviceman was excellent.
10/6/2025
Stuart C. VERIFIED CUSTOMER
Great service. Nezo helped navigate our situation and was friendly and professional.
10/5/2025
Payton H. VERIFIED CUSTOMER
Very excited with the service.
10/5/2025
John R. VERIFIED CUSTOMER
Very fast service
10/5/2025
Gerry K. VERIFIED CUSTOMER
Thank you
10/5/2025
Joaquin L. VERIFIED CUSTOMER
1st time at your service department. The service technician was very pleasant.
10/5/2025
Tiffany M. VERIFIED CUSTOMER
Lovely! Thank you so so much!!
10/4/2025
Isaac M. VERIFIED CUSTOMER
Amazing service and all my questions were answered
10/4/2025
Patricia Catherine. VERIFIED CUSTOMER
I was very pleased with the service I received. My concerns were noted and addressed. The staff members were friendly, professional, and open to questions.
10/4/2025
Chelan C. VERIFIED CUSTOMER
I am SO sorry to whoever had to drive my car. I had been on back to back road trips for work and didn’t realize how gross and smelly it was until I picked it up after the service!!!!!
10/4/2025
Vickie Q. VERIFIED CUSTOMER
Everything was going well, but im called to pickup my car get there and im told its not ready. A few days I pick up my car the airbag light is on, then the engine lite comes on. Im tired so I went home. Called advised to bring it back. Take it back guys not there. Can I come back. Went home I worked a few days finally got back to kia told guys not there. I said thats it I better get this taken care of today. Service manager took my car back. 45 minutes or so cars ready. Rocko was very nice and explains the best he could. I leave the engine light still comes on and off. Now what? I took it in for a tick in the engine got a new engine and other things are going wrong. I dont know what im supposed to think. So, I will leave it until the engine light comes on and stays on. I have enjoyed my kia soul since 2013. Im perplexed.
10/4/2025
Maria R. VERIFIED CUSTOMER
He did great. Handled us with care, quick and easy. No hassle. Made it to BDubs at the perfect time. Thank you Jacob.
10/4/2025
Patient M. VERIFIED CUSTOMER
Service well done in less than 1 hour spent in the customers lounge driking a cup of hot chocolate.
Thanks a lot