Erik was helpful and professional when assisting me. Let it be known when I returned to pick up my vehicle. I noticed that a customer was very angry. The customer was angry not with Eric Stafford, but with some other employee. Erik being professional and a person that can talk to people was able to calm the person down, and I also saw that the person left smiling when Erik was done talking with her. Good professional job in handling that Erik Stafford.!!
5/11/2025
Barbara S. VERIFIED CUSTOMER
Geovanni answered all my questions with patience and kindness + he’s super friendly.
5/11/2025
Leann M. VERIFIED CUSTOMER
I have not received an email with the maintenance performed. The technician that checked me out and gave me my keys back went over it, but I would like to copy of that and it was supposed to have been emailed to me yet I have not received it.
5/11/2025
Adam V. VERIFIED CUSTOMER
Great job
5/11/2025
Jennifer L. VERIFIED CUSTOMER
I was able to get in next day for vehicle concern. Thank you!
5/11/2025
Carabajal O. VERIFIED CUSTOMER
Jacob was sooo nice, patient with all my questions, extremely courteous, and very professional. You are blessed to have him on your team.
5/11/2025
Steven M. VERIFIED CUSTOMER
Quick, complete and effiecient
5/11/2025
Matthew M. VERIFIED CUSTOMER
Best experience I’ve ever had at a dealer. I would recommend Clovis Kia to anyone because of the superior service
5/11/2025
Satnam Singh. VERIFIED CUSTOMER
Every thing was perfect, Thank you
5/10/2025
Oreatha W. VERIFIED CUSTOMER
Fabulous service
5/10/2025
Olga S. VERIFIED CUSTOMER
Took longer than expected but very courteous
5/10/2025
Donette W. VERIFIED CUSTOMER
Always feel very well taken care of.
5/10/2025
Angie R. VERIFIED CUSTOMER
Eric was Awesome, from the very beginning. He had very welcoming Smile and Addressed me by my Name each time. Asked me if I needed a ride home. I was going to wait. After my car was done he came to the lobby to let me know about my car. No issues. Thank you Eric you were so Kind, the whole Dealership has always been KIND
THANK YOU
Angie R
5/10/2025
Wayne G. VERIFIED CUSTOMER
Did a great job!
5/10/2025
Amanda B. VERIFIED CUSTOMER
Jacob is awesome. He has helped us almost everytime with oir vehicle and he always makes sure we are taken care of. We feel seen, valued, and respected by Jacob and are so grateful for his hard work!!!
5/10/2025
Norman L. VERIFIED CUSTOMER
Your answer was will you satisfied yes or no I can’t answer that with either one. I took my car in for the recall for the 2021 Kia Saltos and they were supposed to do an engine test so I took it in. They kept the car and had the car for eight days. I had to call them to see what was going on. The first guy told me they haven’t done a test on it then I got a call two hours later and says the test is done come in and get it. Everything was all all right so it’s hard for me to believe if anything was done. I hopefully it was. I do like your service but the problem I had I never heard from them for eight days like I said, I called them and then I wasn’t sure if it was tested or not. I’m just gonna buy on their word because the guy told me it wasn’t and then one or two hours later it was tested. I heard it took most of the day to test it so but that’s all I have to say overall I think you have excellent service. It’s just this time. I’m more worried about my vehicle and the recall.
5/10/2025
Joyce L. VERIFIED CUSTOMER
I am still waiting for a return call with regard to the replacement of the rear view mirror.