**** was very kind and helpful. I grateful how smoothly the day went thanks to ****’s help in arranging transportation to and from Peterson Toyota.
5/21/2026
Randy R. VERIFIED CUSTOMER
“Bob “Troutman has been our go-to Service Rep at Pederson’s for years, and with good reason: always honest, dependable and reliable. If he were to ever leave, we would seriously consider going elsewhere for our Toyota’s service. Once, when Robert was possibly on vacation, we had another Service Rep that fell far short from the delightful service we had come to expect from “Bob’s” interactions at Pederson’s . Bob Troutman is a keeper.
5/21/2026
Roger M. VERIFIED CUSTOMER
Alex was excellent to work with and I appreciate his commitment to customer service.
Thanks, Alex.
5/21/2026
Biwek B. VERIFIED CUSTOMER
His customer service is always top notch!!
5/21/2026
Mark C. VERIFIED CUSTOMER
Had a great experience from drive in to drive out. Was greeted by Alex who was courteous, through, and delivered what he promised. Have purchased several vehicles from Pedersen and have had exemplary service from sales to maintaining my vehicle. Thanx for all you do and looking forward to many years of continued partnership!
5/21/2026
Julie N. VERIFIED CUSTOMER
Justin has provided truly exceptional service! He was incredibly friendly, knowledgeable, and even went above and beyond today. He made my day. Because of his rockin' customer service, I'll definitely be back!!
Thank you Justin!!
5/21/2026
Paul B. VERIFIED CUSTOMER
Well done!
5/21/2026
Monica H. VERIFIED CUSTOMER
Excellent customer service
5/21/2026
Raymond B. VERIFIED CUSTOMER
Thank you
5/20/2026
Jerald B. VERIFIED CUSTOMER
You guys were really busy yesterday, but Alex was great! He made sure I got checked in, and kept me up to date throughout the service. I'll be back from my next service.
5/20/2026
Richard B. VERIFIED CUSTOMER
Thank you for being speedy! I liked the Uber shuttle option too!
5/20/2026
Doug E. VERIFIED CUSTOMER
Bill was very helpful. I recommend him.
5/20/2026
Barry D. VERIFIED CUSTOMER
I will give positive feedback to anyone asking.
5/20/2026
Cynthia F. VERIFIED CUSTOMER
I have no complaints about Trevor servicing my car. The fact that it took twenty minutes after I paid to get my car, (find where the keys were to my vehicle and get it to me, was not acceptable.) I’m not sure why it took so long to find the technician who serviced my car and ask where the keys are.(in his pocket) I waited 10 minutes and was told to wait 5 more minutes, and if it didn’t come they would look more. That is not okay.
5/20/2026
Lyndall W. VERIFIED CUSTOMER
Easy, professional and timely.
5/20/2026
Gerald S. VERIFIED CUSTOMER
Tanner is a great service representative
5/20/2026
Sharon L. VERIFIED CUSTOMER
Very pleased with the professionalism, respect, kindness shown to me, and the update information sent to me. Thank you for caring for my car and me.
5/20/2026
Jason K. VERIFIED CUSTOMER
No communication throughout the whole process. I texted and left 2 messages by phone for a return call with no answer. No maintenance or safety inspection performed. I was never notified that the vehicle was complete. When I called a third time to check the status the receptionist claimed a text was sent notifying me that it was done but I never received it. I was promised a ride back to pickup the vehicle but one was not offered. My spouse left work early to give me a ride. **** was condescending, had no interest in listening to my concerns. I was prepared to approve additional work but no recommendations were made. I will take my business elsewhere.
5/20/2026
Brandi G. VERIFIED CUSTOMER
Kyle was fantastic with helping me get my tire replaced with a superior tire. He was very knowledgeable and patient with me and suggested a cosmetic repair for the wheel vs a complete replacement to save money. Appreciated his honesty.