Alex was very friendly, efficient and knowledgeable about my car and its care. Thank you!
4/8/2025
Jim H. VERIFIED CUSTOMER
Everyone was helpful. Service performed on time while I waited
4/8/2025
Donette E. VERIFIED CUSTOMER
The new video of the engine and levels of fluids and the condition of filters and belts are all service of excellence. Thank you.
4/8/2025
Pamela H. VERIFIED CUSTOMER
Alex is an excellent employee. Very professional, thorough and knowledgeable!
4/8/2025
Benjamin R. VERIFIED CUSTOMER
Thanks for everything as usual!
4/8/2025
Angela A. VERIFIED CUSTOMER
Great and friendly service
4/7/2025
John B. VERIFIED CUSTOMER
**** is courteous and professional
4/7/2025
Patricia M. VERIFIED CUSTOMER
Professional and knowledgeable. Organized. Friendly
4/6/2025
Steve C. VERIFIED CUSTOMER
EXCELLENT FRIENDLY PROFESSIONAL SERVICE!!!
4/6/2025
John D. VERIFIED CUSTOMER
It was an easy process from on-line appointment, checking in, shuttle service, to picking the car up. It all worked smoothly.
4/6/2025
Hanh P. VERIFIED CUSTOMER
Service not good
4/6/2025
Alicia A. VERIFIED CUSTOMER
I scheduled online, the app allowed me to so I took off work at 2pm only to be told at 3pm as I was waiting for my vehicle, that it couldn't be done and I would have to come back tomorrow. Then today, I was waiting for a call that my vehicle was done-as I was promised I would receive and the day went on so I called only to be told my car was ready. I would have appreciated a phone call when you saw my online request wasn't going to be enough time and again today when I was waiting.
4/6/2025
Douglas T. VERIFIED CUSTOMER
Ken was very nice and helpful.
I love how the person that was working on my car sent a video of what he has to do on my camry.
4/6/2025
Pedersen Toyota. VERIFIED CUSTOMER
The running boards were installed to my satisfaction.
4/6/2025
Tiffany T. VERIFIED CUSTOMER
Bob was great w/ the details, communication, and follow through.
4/5/2025
Kieth C. VERIFIED CUSTOMER
Pleased with your service!
4/5/2025
Lisa R. VERIFIED CUSTOMER
You never fixed our car despite it being towed to your lot. It sat there for one whole week without a diagnostic being run on it. A diagnostic could have been squeezed in. When my wife stopped by the dealership to check on the status she came into contact with **** who was extremely rude and short with her. **** was not a great communicator with me regarding what was happening with my vehicle. When she brought this up to him along with the need to know what the status was, he had an attitude with her. If he deals with people, he needs to increase his ability to communicate effectively and politely and cut the attitude.
So, we towed our car to another Toyota dealer after it sitting in the lot for a week and the attitude we got. We will not be back to service our other Toyota car nor will we purchase another car at the Ft Collins Toyota store. You have cost us $700 by just letting the car sit in the lot for a week. No need to hear from ****.
4/5/2025
John S. VERIFIED CUSTOMER
**** was easy going and great to work with.
4/5/2025
John G. VERIFIED CUSTOMER
Bob was great. I believe my vehicle got the maintenance it needed and I believe the maintenance was done well, but the price seemed steep.