Pamela was outstanding! She was friendly, professional, informative, and gracious. She gave me an approximate time frame that was excellent and then beat the time schedule! I was highly impressed! Great member of the Mark Moters Family!
2/20/2026
Donna R. VERIFIED CUSTOMER
We had a “rough start” with our vehicle experience but it was not due to Brianna, she was very professional
2/19/2026
Travis H. VERIFIED CUSTOMER
Emmett and Brianna were great!
2/19/2026
Peter C. VERIFIED CUSTOMER
We are always satisfied with the level of professional care we receive. Thank you Mark!
2/18/2026
Lisa Y. VERIFIED CUSTOMER
Thanks for your friendly, efficient service, Brianna. I appreciate the ability to drop off and pick up my vehicle at my convenience.
2/18/2026
Scanlan Farms,. VERIFIED CUSTOMER
Everyone was very helpful
Thank you!
2/17/2026
Lori R. VERIFIED CUSTOMER
The Mark Motor service person found and fixed the oil leak that another Toyota service person could not. THANK YOU!! Brianna was super sweet and nice. She understands what my Tesse means to me!! THANK YOU Brianna.
2/17/2026
Steven S. VERIFIED CUSTOMER
Brianna provides outstanding service.
2/17/2026
Sally Ann. VERIFIED CUSTOMER
She is very helpful and good communicator.
2/14/2026
Gina V. VERIFIED CUSTOMER
Brianne was great! Very nice and helpful.
2/13/2026
Mark F. VERIFIED CUSTOMER
Excellent thank you.
2/12/2026
Dorothy H. VERIFIED CUSTOMER
Brianna was very professional and knowledgeable about the appointment today. It was for an oil change. She answered our questions and was very polite. When the car was finished she explained all of the paperwork page by page and asked if there were any further questions. She also told us about an upcoming tire sale. Brianna seemed to enjoy her job and her dedication shined as true. Thank you Brianna!
2/12/2026
Thomas R. VERIFIED CUSTOMER
I buy from Mark Motors because they do a good job
2/12/2026
Teresa S. VERIFIED CUSTOMER
As is consistent with my Mark Toyota experience, I got excellent & speedy service. What I appreciate is that I can call with a concern & get advice as well as service. I am always treated with respect, can ask questions and get an explanation.
2/11/2026
Timothy M. VERIFIED CUSTOMER
It was not Brianna, the other guy checked me out answered my questions. She was not there when I picked up things. He was great and even let me talk with mechanic. If you want more details callme
2/11/2026
Devan M. VERIFIED CUSTOMER
They charged me $15.00 for a fee which was not disclosed
2/11/2026
Gregory S. VERIFIED CUSTOMER
I brought in my car and had to have a new battery installed. When I went out to my car to head home, I found the car door was not shut tightly. Correct me if I am wrong, but that can drain the battery. I would expect professionals to know this.
Also when I came to pick up my vehicle, I was not even acknowledged by the staff who were working together on one computer. A simple " we will be with you in a moment" would have been appropriate immediately , instead of after a minute of standing there.
2/10/2026
Don K. VERIFIED CUSTOMER
None
2/10/2026
Jason B. VERIFIED CUSTOMER
Had 2700.00 bill for service in May of 2024 at Mark toyota. About 1 or. Later began having issues with thr sane cv axle that mark toyota replaced. I assumed that thos wasn't the issue 1 or. Later. I had the wheel bearing replaced on that side that didn't fix the issue. Made an appt. In January 2026 and mark toyota would not cover any of the parts or labor because it was 6 months out of warranty. I informed them this issue was going on for about 6 mo months. I received a estimate for 1200.00 tech calls back said it was completed and my bill was 1066.00 i said great and the tech said we came in under the estimate. The tech called back and said the bill was actually 1430.00 and they made errors on the bill. This was higher than the estimate to begin with. I asked the tech to talk to the supervisor about this whole situation and was never contacted by a supervisor or manager atark toyota. This entire process and bill was did t not leave me with a positive experience at mark toyota as i have spent thousands in repairs to this dealership and then didnt offer anything about this or even call me back. Jason B