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Real Reviews from VERIFIED CUSTOMERS
Theresa C. VERIFIED CUSTOMER
Very happy with the service and the quick turn around.
3/18/2026
Jennifer K. VERIFIED CUSTOMER
Thank you for fixing it right this time by replacing the lower oil pan. I have been pleased with mark toyota service for many years and will continue to rely on your expert service.
3/16/2026
Sherri K. VERIFIED CUSTOMER
She was great! Super helpful and accommodating. I needed my car pulled up close to the door for medical reasons and she remembered to make sure it was handled. Also, service was quick!
3/15/2026
Richard H. VERIFIED CUSTOMER
Issue not resolved...... again. I called ahead to get issue fixed. I explauned the ussue and nothing fixed. Window is down 1/2 inch and cant get all way up.
3/14/2026
Catherine M. VERIFIED CUSTOMER
Emmett was knowledgeable and very helpful. He was confident and cheerful. What a pleasure to deal with this young man at the service desk!
3/13/2026
Karina R. VERIFIED CUSTOMER
Brianna was awesome! Very helpful ????
3/13/2026
David N. VERIFIED CUSTOMER
The service department where I checked in the gentleman who got me in to get service today.All stellar, all great, completely one hundred percent happy with them. I don't know if it was a manager But someone came out and asked me if I had the key on. I said, no, it's in the truck.I had already informed at the service that was in the truck. They couldn't find it and so the truck did not start. I specifically ask if they close the door. He said yes. That was a lie. When I went to the truck I dottian, I closed the door it started right up. Then, he started coming up with a bunch of other different excuses.How that wasn't supposed to happen?How it must be in my pocket. Instead of admitting he was wrong.He dug in his heels and reached for every id he could to explain that he wasn't wrong. After I got out, the technician got into the truck, closed the door it started right up. He kept insisting that that the truck was supposed to start with the door open. In the last year i've had that truck and sr tendra, and i've also had an sr five tundra. Neither of them would start up with the driver's door open. So it's not something special to that specific vehicle that particular manager left a very bad impression of your store. Where everything else and everyone else I felt did great.
3/12/2026
Julie H. VERIFIED CUSTOMER
The service was great however I was disappointed that the technician could not listen to an odd noise coming from my engine, without scheduling a separate appointment. I come from out of town and have been a patron for 30 years.
3/11/2026
Jenna L. VERIFIED CUSTOMER
Fast great service
3/11/2026
Cheryl H. VERIFIED CUSTOMER
Was very happy with Emmett Nieman, He was very thorough in explaining everything to me and was very pleasant!it makes everything alot more enjoyable.. Thankyou, Cheryl H
3/10/2026
John S. VERIFIED CUSTOMER
didn't listen to me charged more than the agreed amount
3/10/2026
Jody E. VERIFIED CUSTOMER
Very fast service, professional, and absolutely loved the text message to alert us when vehicle was ready to go! Well done Mark Motor!
3/10/2026
Paul F. VERIFIED CUSTOMER
Emmet communicated well with me about my car
3/10/2026
Deborah Ann. VERIFIED CUSTOMER
Emmett’s service was EXEMPLARY!!! He answered all my questions and was ready and willing to answer any query. He even walked out to my car with me to show me how to do something that I couldn’t remember how to do. Bless him and his very proper work ethic.
3/8/2026
Kimberly S. VERIFIED CUSTOMER
Very professional and to the pont
3/7/2026
Martha K. VERIFIED CUSTOMER
The rep that worked with me was awesome! He is a great, new employee! I also appreciated Betty’s help in getting my appointment. THANK YOU!
3/6/2026
Mike T. VERIFIED CUSTOMER
all good. thank you.. see you next time.
3/6/2026
Amy W. VERIFIED CUSTOMER
I’m not sure how my wife’s name got on the invoice? It showed ‘Amy T Wavrunek.’ Should read as Andy Wavrunek. The 2021 Sienna should be under my name (Andy). The Highlander should be under her name (Amy). I’ll be bringing in the Highlander tomorrow for an oil change. It’s minor and I’m not upset, just an FYI.
3/5/2026
Doreen N. VERIFIED CUSTOMER
Great service! They had my loaner car ready for me when I got there. Everything was great!
3/5/2026
Kathy B. VERIFIED CUSTOMER
Everything went well and according to my expectations
3/5/2026