Done early, seemless communication. Great place to take your vehicle.
3/4/2026
Mike L. VERIFIED CUSTOMER
Every time I come in for service your team either doesn’t have the part, can’t identify the problem, doesn’t have the correct technician, doesn’t fix problems correctly. Your service department is inexperienced and inadequate.
3/3/2026
Ronald T. VERIFIED CUSTOMER
All is good! Thank you!
3/1/2026
Sandra S. VERIFIED CUSTOMER
Very courteous.
2/28/2026
Stacy Z. VERIFIED CUSTOMER
It didn't seem very professional today with the service people
2/28/2026
Kurtiss K. VERIFIED CUSTOMER
I already contacted service manager & got a hearty apology but no adjustment on the actual bill for deficiencies in the simple service of rotating tires
2/27/2026
Terrence M. VERIFIED CUSTOMER
Pam was extremely helpful with a great attitude
2/27/2026
Kieth S. VERIFIED CUSTOMER
Happy with the service
2/27/2026
Shea Z. VERIFIED CUSTOMER
Brianna was nothing but wonderful to deal with. This is not about her.
Our whole process with the dealership was awful. This was warranty work. They first scheduled me for an appointment. I got a call saying they had to reschedule for some reason, but the person on the phone had no idea when she could make another appointment. Took her awhile to figure that out. Then, after rescheduling, they never called me the day of - I had to call them to then be told that they didn’t get to the van that day, and would get to it first thing in the morning the following day. The next day I again had to make the initial contact to ask about the status of the car. They told me it still wasn’t done and would be done by 5 that day. Each person I have spoke to on the phone, aside from Brianna has been not pleasant to speak with
2/27/2026
Linda F. VERIFIED CUSTOMER
Speedy!
Friendly staff
2/26/2026
Scott M. VERIFIED CUSTOMER
Not the service schedulers so to speak. The tech ruined my lug nut key and then ruined the shop key. No offer to replace my key. Paid labor to get the stuck lug nut off and then paid for new lug nuts. The only place my truck gets serviced is at Mark Motors. I paid the bill, but would like to know why a Toyota dealership does not carry more lug keys and always use the owners key.
2/26/2026
Michael G. VERIFIED CUSTOMER
Great job. Professional!!
2/25/2026
Rodney H. VERIFIED CUSTOMER
I did not get a slip allowing me to get a free car wash after my service. Are you still doing that? Otherwise everything was great! Thanks! Rod
2/24/2026
Marla B. VERIFIED CUSTOMER
Great service, good communication, tomorrow service...Excellent service by all!
2/24/2026
Rebecca F. VERIFIED CUSTOMER
It took 3 hours for this to be completed. No one came to let me know the status of what was taking so long. My appointment was for 2:30 pm and it was not done until 5:30. The person that checked my car in at 2:15 came to see me in the waiting area when she was going to leave for the night and said that another person will taking care of my car. Well, that was at 4:30 at 5:30 I went back to find out what was taking so long. I was told it is being calibrated so I asked where is my rental and he said he will check on it. Told me the mechanic was taking to make sure the calibration was fixed. I told him why didn’t anyone tell me and offer me a rental as I live an hour away. The person that checked me out said I know the feeling as I live an hour and half away. That is when I starting getting mad as he works there and I don’t. If there was another place to take my 4 runner I would surely go there and not to you as that is bad customer service.
2/22/2026
Kenneth H. VERIFIED CUSTOMER
Good fast service
2/22/2026
Thomas T. VERIFIED CUSTOMER
For the second time my car door was left unlocked in the parking lot.
2/21/2026
Patrick G. VERIFIED CUSTOMER
All, as always, is fantastic when coming in for a service appt. Thank you!
2/21/2026
Melvin B. VERIFIED CUSTOMER
Great service and feel very comfortable and welcoming every visit.