I'm not sure if there's an issue with the vehicle as it drives great. In my Lexus app I'm receiving under health 2 issue:Advanced Ultra Sonic detecting and ranging system. Vehicle Stability Control system VSC,TRAC Call Dealer Is this a problem for me and the vehicle.****-****-xxxx
4/15/2025
Thomas W. VERIFIED CUSTOMER
All well done, professional, and efficient
4/14/2025
Dina B. VERIFIED CUSTOMER
He did a good job!
4/14/2025
Cheree G. VERIFIED CUSTOMER
Shedrick is the best. I’m always comfortable bringing my car in as I know the service and customer service is the best quality.
4/14/2025
William D. VERIFIED CUSTOMER
JM is the best!!
4/14/2025
Robert F. VERIFIED CUSTOMER
Joe made sure that I was satisfied and made sure that it was all done
4/14/2025
Jose C. VERIFIED CUSTOMER
Daniel was courteous and polite. Had my car ready and addressed my concerns.
4/14/2025
David E. VERIFIED CUSTOMER
Glenn is the best! Because of him, I keep coming back!
4/14/2025
Farhana N. VERIFIED CUSTOMER
Very happy about the service
4/14/2025
Nydia M. VERIFIED CUSTOMER
My car was there for 3 days. I would call twice daily for an update (twice because calls were not returned). On day three (when I called ) I was told that my car was “ready“. When I inquired whether the repair was covered by the warranty, I was told no work was actually done on the vehicle. Very upsetting. Why keep the car for three days? Why not call me to tell me they couldn’t find my complaint? Why tell me the car was “ready”, instead of telling me the truth. Extremely disappointed!
4/14/2025
Ilona O. VERIFIED CUSTOMER
Why not? I see no reason to trade my car but always ready to listen.
Xavier was a wonderful service advisor! I felt he was very attentive and checked everything. As a woman living alone it is important to have an advisor who checks EVERYTHING! The last thing I want is to break down somewhere
4/14/2025
Olufemi O. VERIFIED CUSTOMER
Fast and no stress throughout the whole process
4/14/2025
Janet S. VERIFIED CUSTOMER
Luis was excellent
4/13/2025
Gail P. VERIFIED CUSTOMER
Mr. Chauncey Levy is very friendly, professional, knowledgeable and seems to enjoy interacting with people. He is an asset to your corporation! Thank for the great service!
4/13/2025
Juliana B. VERIFIED CUSTOMER
Kept us up to date on warranty approval and repair time the entire process thru.
4/13/2025
Leonor B. VERIFIED CUSTOMER
Xavier has always been an extraordinary Lexus service agent. He is very courteous, knowledgeable and prompt.
He always takes the time to explain the repair and keeps in communication with me during the service.
This is the third time that I choose him as my service representative.
He is the best!
4/13/2025
Payen S. VERIFIED CUSTOMER
I appreciate your service from the bottom of my heart, thank you.
4/13/2025
Jamie M. VERIFIED CUSTOMER
Luis was very professional and very helpful.
4/13/2025
Terri M. VERIFIED CUSTOMER
Daniel at JM LEXUS was so easy to work with! Thank you so much for your wonderful customer service above and beyond!