Pleasant experience! Adrian was very professional and customer-focused.
4/9/2025
Peter W. VERIFIED CUSTOMER
Joe is best service advisor I’ve had in the many years and many Lexus cars that I’ve had over last 20 yrs
4/9/2025
Andrew H. VERIFIED CUSTOMER
When I arrived at service at 7:30 am it was chaos waiting to see a service rep. There was some new system being installed on iPads and there were obvious delays. I was directed to take a seat in the back where I waited 45 minutes to be seen.
Finally I took some polite action and walked to the front seeking assistance and I was introduced to Wendy Fermin who immediately handled everything.
She is to be greatly thanked and complimented for quickly and professionally getting my car on track and getting me out on time.
4/9/2025
Riva G. VERIFIED CUSTOMER
Always a pleasure working with Glenn
4/9/2025
Adam I. VERIFIED CUSTOMER
Adrian was Wery profesional Im very satysfied the job very well done
4/9/2025
Iris P. VERIFIED CUSTOMER
Justin is the best! Everything was taken care of and clearly shown to me. I will make another appointment to bring t in for the repairs.
4/9/2025
Kim L. VERIFIED CUSTOMER
Service advisor Chauncey Levy???? The Best
4/9/2025
Mohammad J. VERIFIED CUSTOMER
After wash please dry the car properly specially inner door side
4/9/2025
**** N. VERIFIED CUSTOMER
Maico William’s professionalism was greatly appreciated!
4/9/2025
Central Data. VERIFIED CUSTOMER
Wendy Fermin represents the best of JM Lexus. She is professional, courteous, kind and responsive!
4/9/2025
Babbetha M. VERIFIED CUSTOMER
Job was well done
4/9/2025
George L. VERIFIED CUSTOMER
Superb
4/9/2025
Christina V. VERIFIED CUSTOMER
Love my Lexus!
4/8/2025
Marietha S. VERIFIED CUSTOMER
Extremely respectful and nice
4/8/2025
Victor R. VERIFIED CUSTOMER
I just wanna thank you for the Great Service and Professional Personnel.
4/8/2025
Helen H. VERIFIED CUSTOMER
Xavier is always professional and keeps me informed throughout my service.
4/8/2025
Yelena R. VERIFIED CUSTOMER
Very nice guy. Professional. Gave overview of service and recommendations. Thorough and efficient.