Very disappointed today. Was called and told car was ready. I shut down my work computer and went downstairs only to have to wait another 40 minutes for my car to be brought out to me.
Then a sales person came out to help solve my issue with not receiving text message on my screen and no voice command reading it to me and asking if I wanted to reply. I had never had to ask siri anything but the sales person wasn’t listening to me at all. Very ride; I asked him to leave my car. It is still not Working like it once was.
4/17/2025
Jeffrey E. VERIFIED CUSTOMER
Fantastic
4/17/2025
Nulkea W. VERIFIED CUSTOMER
He was very great, very attentive
4/17/2025
Roxann P. VERIFIED CUSTOMER
Thank you Leo!
4/17/2025
Debra T. VERIFIED CUSTOMER
Best Service Advisor I have ever worked with!
4/17/2025
Alnise L. VERIFIED CUSTOMER
None
4/17/2025
Allan S. VERIFIED CUSTOMER
I appreciate that the service provided was professional and provided in a timely manner.
4/16/2025
Anthony T. VERIFIED CUSTOMER
Very professional and friendly thank you very much
4/16/2025
Mary G. VERIFIED CUSTOMER
Service was great. Especially commendable was our service rep Luis.
4/16/2025
Felicia A. VERIFIED CUSTOMER
Ok
4/16/2025
Patrice W. VERIFIED CUSTOMER
Great service
4/16/2025
Daryl R. VERIFIED CUSTOMER
Maico was very curteous friendly and efficient He listened carefully to my problem and all was taken care of.
4/16/2025
Sharon M. VERIFIED CUSTOMER
He was polite and respected my time.
4/16/2025
Elizabeth D. VERIFIED CUSTOMER
Even though I had misunderstood the pricing on the replacement of the driver’s side-rearview mirror, Maica was so kind helping me through the expectations.
4/16/2025
Tania D. VERIFIED CUSTOMER
Delilah was extremely helpful and made the whole experience smooth!
4/16/2025
Robert M. VERIFIED CUSTOMER
Glenn Fleishman is a real asset to JM Lexus. It’s one thing that will keep me coming back and purchasing additional vehicles from JM Lexus in the future
4/16/2025
Peter J. VERIFIED CUSTOMER
Great service
4/16/2025
Mel B. VERIFIED CUSTOMER
Chauncey was terrific, and the car was ready in a timely fashion
4/16/2025
Tobi P. VERIFIED CUSTOMER
Carlos always delivers excellent service. He is the reason we go to JM Lexus
4/16/2025
Nancy P. VERIFIED CUSTOMER
Chauncey is professional, knowledgeable and personable. He’s great!!