Very pleasant experience
Daniel went above what was expected of him
5/23/2025
Nicholas P. VERIFIED CUSTOMER
Adrian was courteous, very respectful and knowledgeable about the Lexus cars. Took the Lexus in wrote his estimate and gave me all the follow up information that I needed. When the Lexus was completed which was timely he called for a pick up of the car. Very professional.?
5/23/2025
Odane J. VERIFIED CUSTOMER
Great service and communication. Very detailed in explaining the process, sharing a video of the walk through of the vehicle and the turn around time was great.
5/23/2025
Laurel H. VERIFIED CUSTOMER
One of the reasons for my visit was not resolved.
5/23/2025
Bruce S. VERIFIED CUSTOMER
Very polite and efficient service by Justin
5/23/2025
Lisa T. VERIFIED CUSTOMER
I have been a long time Lexus Customer, mainly in Illinois before coming to Florida. Joe was by far the best service advisor I have ever worked with. He truly cares about your clients and goes above and beyond. He is so knowledgeable. He really helps you to understand your car as well. I will definitely recommend your dealership. I am much closer to the Palm Beach, Lexus, but will always be coming down to your facility for service or purchases in the future. Thanks to Joe.
5/23/2025
Helene M. VERIFIED CUSTOMER
Who is he????
5/23/2025
Christian B. VERIFIED CUSTOMER
I will request her in the future
5/23/2025
Yvonne M. VERIFIED CUSTOMER
He is knowledgeable, courteous, and keep us updated with all the info JM just keep up the good work
5/23/2025
Ramona D. VERIFIED CUSTOMER
Quick and efficient.
5/23/2025
Phillip Z. VERIFIED CUSTOMER
Your service manager Omar did an excellent job helping me
And answered all of my questions
Phil Zuccala
5/23/2025
David E. VERIFIED CUSTOMER
Carlos was extremely helpful and courteous
5/23/2025
Ramon M. VERIFIED CUSTOMER
Joseph was efficient. Stayed in contact with me throughout the time I was in. Explained everything that was happening. Suggestions were very helpful. Joseph made me feel things were being done by getting feedback from the technician inside. Joseph is who I ask for when I go to JM Lexus!
5/23/2025
Cassandra B. VERIFIED CUSTOMER
Thanks
5/23/2025
Claudia M. VERIFIED CUSTOMER
Thanks for your good service. Look forward to continuing excellent service from all in JM Lexus.
5/23/2025
Barbara M. VERIFIED CUSTOMER
He’s polite, knowledgeable, efficient and terrific
5/23/2025
Claudia B. VERIFIED CUSTOMER
Carlos Núñez is the reason I
Service and purchase my cars at JM Lexus
He always makes sure I get 100 ???? percent satisfaction
5/23/2025
Shawana S. VERIFIED CUSTOMER
I called Justin because I had an issue with my car, and he immediately guided me on what steps to take to get it safely to the dealership. When I arrived, he worked quickly and efficiently to get me in and out since I had to get to work. He even arranged a loaner vehicle so I wouldn’t miss any time. Justin was incredibly helpful, attentive, and patient throughout the entire process. I truly appreciate his outstanding customer service and support!
5/23/2025
Waverly E. VERIFIED CUSTOMER
My service completed at JM Lexus was awesome. Joe was amazing to work with. My car was ready in the timeframe he gave me. He was friendly and super helpful.
5/23/2025
Helene A. VERIFIED CUSTOMER
John Nader
Matthew O’Brien are the best
JM always
Thank you